633 questions
1 answer
how do I reactivate a disabled Microsoft 365 Business Standard account?
I have 4 licenses under the M365 Standard Business account. All 4 of them got disabled after expiration time period had passed. how do I reactivate a disabled Microsoft 365 Business Standard account?
Microsoft 365 and Office | Other
asked 2025-07-31T04:01:08.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 61%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Bhavin Parikh
5
Reputation points
commented 2025-08-12T04:07:59.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 18%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TNTI
0
Reputation points
1 answer
One of the answers was accepted by the question author.
how to assure my outgoing emails are delivered (not sent to spam)
I just retired and have started using my personal outlook email. when i email my old company (and others, too) the emails keep going to spam. how can i fix?!
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T18:14:53.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 41%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Robin Novello
20
Reputation points
commented 2025-08-12T04:00:18.1966667+00:00
Diane P
3,050
Reputation points
Independent Advisor
2 answers
why cant i open all my applications
i can open word, nor power point presentations of my old folder
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T21:48:04.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 40%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sterica Ansah
0
Reputation points
answered 2025-08-12T03:56:14.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 59%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mite Suo
4,215
Reputation points
Independent Advisor
2 answers
MS 365 (Outlook) just started showing incoming emails only in plain text
MS 365 (Outlook) just started showing incoming emails only in plain text with the heading "X-RG-Rigid:" with a long number afterward such as "687D27190201933" which is different for each email - I have checked the Trust Center - I…
Microsoft 365 and Office | Other
633 questions
asked 2025-08-12T01:08:38.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 96%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEF%3C/text%3E%3C/svg%3E)
Edward Fitchett
0
Reputation points
answered 2025-08-12T02:57:40.3+00:00
Edward Fitchett
0
Reputation points
1 answer
Valid Office 365 subscription shown as expired
Hi guys, does anyone expirence the same issue explained below? I have a valid Microsoft 365 subscription (through a Microsoft Family plan) but the Office apps (Word, Excel, etc.) show my subsciption as expired (even though it is valid until January…
Microsoft 365 and Office | Other
633 questions
asked 2025-08-09T12:23:54.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 13%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tamás Doma
0
Reputation points
commented 2025-08-12T02:34:44.1133333+00:00
Diane P
3,050
Reputation points
Independent Advisor
2 answers
I can't create enough templates - says over size limit - what is alternative?
I try and keep templates for my most common emails. My quickparts did not transfer over when I switched to Mac. How do I create numerous templates for email without going over the miniscule 34kb?
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T18:16:03.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mike Roberts
0
Reputation points
answered 2025-08-12T01:06:38.5633333+00:00
Bob Jones AKA CyberTaz MVP
425.6K
Reputation points
1 answer
Can I keep my current Outlook email address if I discontinue my account and join my wife's family plan?
My wife and I just realized that we each have separate Microsoft 265 accounts. If I discontinue mine and join her's, can I keep my current email address?
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T23:38:09.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Blake McConnell
0
Reputation points
answered 2025-08-11T23:52:06.7266667+00:00
Craig Long
13,955
Reputation points
Volunteer Moderator
1 answer
Cannot find pay-as-you go storage usage (M365 Backup). Estimated costs do not match actuals so far.
I'm trialing Microsoft 365 Backup and I can see how much money it is costing me but how do I see how much storage space I'm currently using? Specifically, the pay-as-you-go service. I can do the math roughly, but I should be able to see this somewhere…
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T17:39:19.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Belisle
0
Reputation points
commented 2025-08-11T23:12:23.1766667+00:00
Michael Belisle
0
Reputation points
1 answer
how can I get work stuff off this new laptop
we just got a laptop to use for our farm (personal) stuff but e when my wife set it up, all our work icons and information is on the home screen. how do we keep them separate?
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T22:12:17.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bill Shelton
0
Reputation points
edited an answer 2025-08-11T22:32:55.73+00:00
Craig Long
13,955
Reputation points
Volunteer Moderator
1 answer
Veteran discount on Microsoft software
How do I obtain a discount on a yearly Microsoft 365 subscription for veterans?
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T21:10:06.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 87%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Megan
0
Reputation points
answered 2025-08-11T21:44:43.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
12,720
Reputation points
Independent Advisor
1 answer
Awful service - refund on double payment
I have been on hold online now x3 for 40 mins and then cut off, I would actually like to communicate with someone about a double payment
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T14:09:38.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mandy Hancock
0
Reputation points
commented 2025-08-11T21:27:02.6066667+00:00
Mandy Hancock
0
Reputation points
6 answers
Can't open files from File Explorer folders or from Desktop
I'm trying to open files, any files (Word, Excel, PDFs), from a folder using the File Explorer or saved to my desktop and they fail to open (time out) or they open several minutes after I have clicked on them. This problem just started happening within…
Microsoft 365 and Office | Other
633 questions
asked 2025-08-05T13:53:49.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 68%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
William King
10
Reputation points
commented 2025-08-11T20:22:08.1+00:00
William King
10
Reputation points
2 answers
Keep getting error codes (400 or 411) on send http request under microsoft groups in power automate
I am trying to use power automate to create a flow that updates a group calendar when a new sharepoint list item is created. I've managed to make it so that when a new item is created, a new event is created in the calendar. I used the 'Create a group…
Microsoft 365 and Office | Other
633 questions
asked 2025-08-11T15:50:13.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Glen Raudanskis
0
Reputation points
commented 2025-08-11T20:07:56.1933333+00:00
Glen Raudanskis
0
Reputation points
1 answer
Troubleshooting Intermittent M365 Authentication Failures in Hybrid Entra ID Environment
Support Post - Question Question: We are troubleshooting persistent and intermittent authentication failures in our hybrid Microsoft Entra ID environment. Our users are receiving frequent reauthentication prompts, and we are seeing a high volume of Event…
Microsoft 365 and Office | Other
633 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 81%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Cannot share Office 365 with my sister
Hi, My sister has a new PC and she cannot connect/install Office 365 on her computer despite I sent her a link to reinstall. When she clicks the link, she get an indication to contact me. If I try to share with her,I get an indication she is already…
Microsoft 365 and Office | Other
633 questions
asked 2025-07-22T14:37:33.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 42%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
Yves Beaupre
0
Reputation points
commented 2025-08-11T19:55:15.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex_T
565
Reputation points Microsoft External Staff
Moderator
1 answer
billed 10 times for renew
I was billed 10 times for my renew Office. Only 1 billing should be correct, 9 are wrong. Thank you for any help with this issue. Laurie Frey
Microsoft 365 and Office | Other
633 questions
asked 2025-07-22T15:22:31.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 69%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Laurie Frey
0
Reputation points
commented 2025-08-11T19:54:40.9+00:00
Alex_T
565
Reputation points Microsoft External Staff
Moderator
1 answer
deleted an account from Authenticator App, but website thinks I still have multiple accounts.
I have an Authenticator account for my job. Another company sent me an invite for Microsoft Authenticator to access files there were sending. When I clicked on the invite link, it started to create an Authenticator account from this company on the app.…
Microsoft 365 and Office | Other
633 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 28.999999999999996%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
What license should we need to assign to user to extend Trail Fabric license
One of user have Trail license which is going to expire in 6 days, To continue the data with out loosing any can we assign Power BI Pro license or do i need to update to Power BI Premium per user.
Microsoft 365 and Office | Other
633 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 45%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Scan to Mail on home printer , Microsoft 365 Family
Hello, I have a Microsoft 365 family subscription. I would like to be able to send emails from a printer and a camera recorder. I've already tried various settings (smtp-mail.outlook.com, smtp.office365.com, TLS port 587). I used my email login name and…
Microsoft 365 and Office | Other
633 questions
asked 2025-07-22T14:15:29.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jacco Dominicus
0
Reputation points
commented 2025-08-11T19:52:31.4733333+00:00
Alex_T
565
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to Access My Hotmail Account Due to Verification Loop
Hello, I have not been able to access my Hotmail account (**PII removed**) for the past few months. Each time I try to sign in, I am asked to verify my identity. However, no verification method works, and I keep getting the error: “That verification…
Microsoft 365 and Office | Other
633 questions
asked 2025-07-18T13:46:56.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 51%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUS%3C/text%3E%3C/svg%3E)
Umair Sarwar
0
Reputation points
commented 2025-08-11T19:51:53.3533333+00:00
Alex_T
565
Reputation points Microsoft External Staff
Moderator