162 questions
162 questions with Microsoft 365 and Office | SharePoint | For business | iOS tags
1 answer
iPhone and Authenticator not communicating
My client shares information with me using their sharepoint site. Previously, I was able to access it using my Authenticator app, but recently I had to take my iPhone 14 in for repair and since I received it back, I can't get Authenticator to work. It…
Microsoft 365 and Office | SharePoint | For business | iOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 30%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
3 answers
Microsoft Authenticator app not working
I use Authenticator to sign into a .onMicrosoft.com account for share point. After getting a new iPhone I stopped receiving codes. I tried to use other options like getting a code in the Authenticator app but it was giving me 8 digits instead of 6. I’ve…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-08-05T21:10:54.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Takoda One Pharmacy
0
Reputation points
answered 2025-08-11T22:05:56.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ian-Ng
1,645
Reputation points Microsoft External Staff
Moderator
1 answer
Opening SharePoint links in corresponding SharePoint iOS app not working
We are just in the process of rolling out SharePoint within our company. As we have many users which will be using the SharePoint on the iOS app on iPads I tried opening links to various SharePoint pages. I only managed to get the iPads to open the links…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-08-11T10:24:55.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 47%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Simon Riess
0
Reputation points
edited an answer 2025-08-11T15:30:36.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
1,400
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Authenticator new devices can't receive authentication code popups
Dear Sir/Madam, Since I recently replaced my old phone with a new one, the old phone has been restored, and I did not back up the Authenticator account information. This has resulted in the Authenticator app downloaded on my new phone not functioning…
Microsoft 365 and Office | SharePoint | For business | iOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 70%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
6 answers
Search on SharePoint for iOS app not giving expected results
Search on SharePoint for iOS app not giving expected results. Version 4.5.4.7
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-07-01T18:37:30+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
4 answers
SharePoint App (iOS v4.54.7) and iOS v18.4/5 - PDFs not displaying text annotations (bug?)
Hi, Just wondered if anyone has experienced this. PDFs that have annotations on this are not displaying properly (the text element of the annotations is missing) with this which combination of app version and iOS version. Older versions of iOS work…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-05-27T09:02:45+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
0 answers
Turn off search bar in SharePoint app for mobile
Our team is making use of the PowerShell command to turn off the search bar for Modern SharePoint on the web. Unfortunately many of our users use mobile phones or tablets and we don't want them to have access to search the entire tenant. Are there…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-07-08T13:33:32+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
2 answers
SharePoint link not working in iPhone
SharePoint link not working in ipnone
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-06-04T21:55:56+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
1 answer
Unable to Access Folders and Microsoft Authenticator Not Generating Code
Dear Team, I am unable to access specific folders under my organization account due to permission issues. Additionally, the Microsoft Authenticator app is not generating the required code. It prompts me to "approve the request" but no code…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-04-05T08:07:24+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
2 answers
View v.s Download on Audit report
If you access an excel document on iPhome by going into outlook app-files-document tap to open and it opens in Microsoft excel app on my iPhone will this show as a downloaded on an audit log?
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-05-12T10:12:15+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
2 answers
i can’t log in my new number needs to be updated
From my Cole’s website ******@coles.com.au My new number 0433249828 needs to be updated. I am having trouble logging in to my account
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-04-16T00:21:52+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
3 answers
iPhone 16 SharePoint app no longer works Thanks
I have an iPhone 16 and have been using SharePoint app for ahs with no issues. Then for unknown reason the app began requesting my full hospital login, my work email and then password, not just my 4 digit access code. Even once in the app, if I used the…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-05-13T21:28:11+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
2 answers
Why the Word documents from SharePoint app (IOS) are opening as ready-only?
I've been experiencing issues with opening Word files from SharePoint in the Word app on iOS since February 27th. When SharePoint attempts to open the file in Word, it opens in read-only mode. I've verified all the permissions on the SharePoint sites,…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-03-05T17:47:39+00:00
Anonymous
asked 2025-07-21T21:11:00.73+00:00
Anonymous
1 answer
SPO Highlighted Content webpart does not work when using Filmstrip Layout
Issue was tested on several IPhones and SharePoint App. Seems that issue is with the app. Some other features also don’t work in the sharepoint app (Mega Menu is shown in Edge, not in App) - so maybe the question is if Microsoft encourages the use in…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2024-12-13T08:01:50+00:00
Anonymous
asked 2025-07-21T21:11:00.73+00:00
Anonymous
1 answer
I can’t login or change my password for mycoles
Please help me signing in to my Coles
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-03-14T02:43:00+00:00
Anonymous
asked 2025-07-21T21:11:00.73+00:00
Anonymous
1 answer
error message: Alamofire.AFError error 3 and I can’t get access to my sharepoint
Hi , I got an error message from sharepoint app on my phone: Alamofire.AFError error 3 and I can’t get access to my sharepoint Any idea how to fix it?
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-02-28T08:14:21+00:00
Anonymous
asked 2025-07-21T21:11:00.73+00:00
Anonymous
2 answers
Can't acces sharepoint sites on onedrive mobile
I can have and synchronize the server on windows laptops (windows explorer or app), but i can't acces them or synchronize with onedrive on apple tablet or android phone. Only personnal onedrive sharepoint is accessible but i need files on shared…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-03-19T15:28:34+00:00
Anonymous
asked 2025-07-21T21:11:00.73+00:00
Anonymous
1 answer
"Something went wrong" for subfolder on SharePoint app
I have a specific subfolder in my SharePoint that when I try to access it from the app, I get the "Something went wrong" error. This subfolder is accessible from the web. I have tried to refresh and re-install the app but it continues to bring…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2024-12-20T17:08:46+00:00
Anonymous
asked 2025-07-21T21:11:00.73+00:00
Anonymous
1 answer
Hero moves down under other web parts on SharePoint site mobile view
Hi, we created a modern SharePoint site using the Organization Home template which has a sidebar all the way down. I added a hero web part with the slides in a carousel. Looks fine on desktop but on mobile, the hero moves way down the page, and the less…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-04-30T16:49:31+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous
2 answers
Unable to Access Shared Files Due to Microsoft Authenticator Loop
I’m having trouble accessing files shared with me by external clients through Microsoft. When I try to open the shared content in my browser, I’m prompted to enter a code from the Microsoft Authenticator app on my smartphone. However, no code appears in…
Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-06-23T19:53:49+00:00
Anonymous
asked 2025-07-21T21:12:00.6766667+00:00
Anonymous