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Can't acces sharepoint sites on onedrive mobile

Anonymous
2025-03-19T15:28:34+00:00

I can have and synchronize the server on windows laptops (windows explorer or app), but i can't acces them or synchronize with onedrive on apple tablet or android phone. Only personnal onedrive sharepoint is accessible but i need files on shared server/sites of the compagny as on windows.

Microsoft 365 and Office | SharePoint | For business | iOS

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  1. Anonymous
    2025-03-19T21:20:59+00:00

    Dear Léonard Brun,

    Good day to you!

    I hope you are doing well. Thanks for reaching out to our Microsoft Community Forum. We will be happy to help you.

    I’m sorry to hear that you’re experiencing an issue. Based on your description, I’d be happy to work with you to resolve it. Before moving forward, sharing more information about your concern will help us identify the issue and provide further guidance accordingly.

    • Are you using SharePoint Server or SharePoint Online?
    • Are you experiencing any error messages? If yes, could you please share them with us?
    • Have you tried logging out of OneDrive on your Apple tablet or Android phone and logging back in?

    We need to first clarify the information before we can determine the subsequent troubleshooting plan, so we are sorry that we cannot directly provide a solution.

    I am looking forward to your response for further assistance. 

    Thank you for your understanding. Your cooperation and contributions are greatly appreciated.

    Kind Regards,

    Nahid Sultan

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  2. Anonymous
    2025-03-28T23:38:39+00:00

    Dear Léonard Brun,

    Good day to you!

    I am following up on this case and would like to know if you had the chance to review the response provided above. Please feel free to reach out if you need any further assistance or clarification.

    I look forward to your response and I'm here to support you with any additional help you may need.

    Have a good day and stay safe 😊

    Sincerely,

    Nahid Sultan

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