2,214 questions
0 answers
I'm unable to log in to Microsoft. It has another email attached to it. Who has my account?
I think someone took over my account. I cannot sign in. It has another email attattached to it. My biometrics doesn't work either. Screenshot_20250812_190632_Chrome.jpg
Outlook | Web | Outlook on the web for business | Email
asked 2025-08-12T23:28:35.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 40%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
NaDina Cherry
0
Reputation points
edited the question 2025-08-12T23:46:08.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
0
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix my gaming laptop boot loop thingy
Whenever I try on turn on my gaming laptop, it just takes me to a blue screen and ask me to type in a key, ive done that and it won’t work, ive tried looking up videos but they don’t work. I got my laptop from Christmas of 2024 so it’s still pretty new,…
Windows for home | Other | Performance and system failures
1,596 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
Not able to annotate PDF in MSTEAMS using Ipad
Hello, Up to recently, i am not able to annotate PDF (sent as link) uploaded in our MS TEAMS. Before, i was able to annotate/sign PDF uploaded and it automatically uploads. Now the pencil icon is greyed out. Hoping for any kind of assistance.
Microsoft Teams | Microsoft Teams for business | Files | Other
asked 2025-08-11T04:07:49.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michelle Lo
0
Reputation points
commented 2025-08-12T23:45:54.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vivian-HT
1,685
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to open PDfs in Outlook
I am unable to open pdfs in Outlook. Preview, classic, new, or on the web. I get the error below when trying to preview. If I save and open in adobe I get an error as well. What is the fix for this?
Outlook | Windows | New Outlook for Windows | For business
10,335 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 73%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
1 answer
Is it possible to add a custom context menu to a folder in Outlook?
How to add a custom context menu to a folder in Outlook? I want to add a custom context menu and when user clicks on that menu should take him to a custom web page where they will configure some business logic rules for this folder. Could someone please…
Outlook | Windows | New Outlook for Windows | For business
10,335 questions
asked 2025-08-10T16:40:56.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 45%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Mavillapalli, Venkateswara
0
Reputation points
commented 2025-08-12T23:44:59.1733333+00:00
Vivian-HT
1,685
Reputation points Microsoft External Staff
Moderator
0 answers
how do i get rid of shared pictures
my phone started sharing pictures with my pc, and then this happened. I dont care about sharing pictures with my pc or trying to make them appear. I'm just trying to find a way to disable and hide those.
Windows for home | Windows 11 | Connect Phone and PC
895 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 17%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
0 answers
How do I enable the following ports, in my VM, to be able to allow outbound emails: 487 and 465
Essentially, Im using a 3rd party email host within my Microsoft Azure VM. The emails are used through a platform within the VM that automatically sends out emails depending on the action being performed, one of which sends out emails. I need to see…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
9,219 questions
asked 2025-08-05T19:40:50.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 30%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Hans Estrada
0
Reputation points
commented 2025-08-12T23:44:40.4933333+00:00
TP
131.7K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
How to maintain text formatting on Microsoft Forms?
I am adding text to both the form description and a question in the form. I use paragraph breaks to make the information easier to read and understand. I make sure the form title at the top turns from "Saving..." to "Saved" before I…
Microsoft 365 and Office | OneDrive | For education | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
how to fix my keyboard when i keep getting notification from keys
whenever i click my capslock key a notification pops up on the screen and it gets really annoying so can u help me fix it
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-06-06T23:41:50.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 99%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Albert yong
0
Reputation points
commented 2025-08-12T23:43:15.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mark Moore
0
Reputation points
2 answers
[Excel] Maintain User's Singular View for Filtered Data on app and not just OWA?
Hi everyone, I'm contacting you to work on an issue I've been having with some of my managed clients. They use a massive project management/estimating sheet with detailed logs for each of the projects they manage and this information gets updated…
Microsoft 365 and Office | Excel | For business | Windows
19,124 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 64%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
Outlook Rules not working
I have an end user with Outlook 365, and the rules stopped working with the group mailbox. Tried the following. 1: Recreate the rules. No go. 2: export from another user to another user whose rule was working. No GI 3: Help
Outlook | Windows | Classic Outlook for Windows | For business
27,441 questions
asked 2025-07-31T17:14:29.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 7.000000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
james Sigmn
0
Reputation points
commented 2025-08-12T23:43:00.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vergil-V
2,115
Reputation points Microsoft External Staff
Moderator
0 answers
How to fix Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.25071.33.0_x64_cw5n1h\CrossDeviceService.exe File systen error (-2147163901)
I have tried resetting The Microsoft Store Cache and Re-register the built-in apps via PowerShell
Windows for home | Windows 11 | Apps
550 questions
asked 2025-08-12T21:26:01.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Theo Thornton
0
Reputation points
edited the question 2025-08-12T23:42:29.6466667+00:00
Gérard Oomens
105.2K
Reputation points
Volunteer Moderator
1 answer
AllDup causes Surface 7 Laptop to freeze on startup
I have used AllDup on my Surface 7 Laptop previously, but now it freezes and when I restart the PC the restart freezes. I removed AllDup, and the freeze went away. Could this be an issue with the ARM chip? I am running 2025-07 Cumulative Update Preview…
Windows for home | Windows 11 | Performance and system failures
26,956 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
bing rewards cooldown duration Aug 2025
Looks like I got hit with Bing Rewards cooldown. Used to be 15 min. Now it is a lot longer. How can I tell the new cooldown duration ? Better yet, how do I not get hit with the cooldown. I have the Bing App and search / click on what shows in the app. So…
Bing | Microsoft Rewards
5,639 questions
asked 2025-08-06T23:41:50.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 50%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
j t
30
Reputation points
answered 2025-08-12T23:41:37.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 38%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF8%3C/text%3E%3C/svg%3E)
ffeJRxx-8774
0
Reputation points
4 answers
Bagaimana mendapatkan bitlocker key, di microsoft account dan di laptop berbeda, padahal accountnya sama
Saya ada kendala, tiba tiba laptop eror tidak bisa booting dan ketika ingin di recovery, harus memasukkan bitlocker key, dan saya tidak pernah mensettingnya, dan ketika di cek di microsoft account, recovery id ternyata berbeda, dan semua drive di set…
Windows for home | Windows 11 | Recovery and backup
4,125 questions
asked 2025-08-11T14:58:04.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered 2025-08-12T23:39:33.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 40%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AR
0
Reputation points
0 answers
Someone hacked into my Hotmail account and can see almost any message my contacts send me.
Someone hacked into my Hotmail account and can see almost any message my contacts send me. I've already logged out and logged back in, changed my password, and it disappears for a couple of days, but then comes back. If someone sends me an email, they…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-08-12T21:43:30.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 34%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Francisco Sánchez
0
Reputation points
edited the question 2025-08-12T23:39:20.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
3,555
Reputation points Microsoft External Staff
Moderator
0 answers
Distorted audio using Microsoft Solitaire
Only Microsoft Solitaire has distorted sound on Dell Laptop
Windows for home | Windows 11 | Devices and drivers
18,700 questions
asked 2025-08-12T23:30:19.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Bob K
0
Reputation points
edited the question 2025-08-12T23:38:41.0566667+00:00
Gérard Oomens
105.2K
Reputation points
Volunteer Moderator
0 answers
Changing a current email address to a new one
I have an existing Microsoft account with a non-Microsoft (i.e., non-Outlook) email logon that won't be valid for much longer. When I follow the directions to do this by adding my existing Microsoft Outlook email before I delete my old one, it won't…
Microsoft 365 and Office | Other
655 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 14.000000000000002%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
0 answers
I created a new client secret and am told its incorrect
I have an app registration where I wanted to create a new client secret...the old one was not expired. I did so. That is all I did, the client ID, tenant ID all stayed the same. But I am constantly getting the error invalid secret. I have created several…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,553 questions
asked 2025-08-12T23:23:59.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 11%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Adminuser
0
Reputation points
edited the question 2025-08-12T23:35:08.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 21%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Krishna Chowdary Paricharla
2,155
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook iOS App (v4.2530.1) - Share file via to unmanaged app
Hi Everyone, After updating to latest Outlook iOS version, noticed the File share via option to unmanaged apps is not protected even though the app protection policy with below controls are applied. Outlook iOS - v4.2530.1 (noticed on older versions from…
Outlook | Outlook for mobile | Outlook for iOS | For business
5,224 questions
asked 2025-08-06T03:38:42.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Saravana Jothi Mahalingam
0
Reputation points
commented 2025-08-12T23:34:42.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
735
Reputation points Microsoft External Staff
Moderator