Someone hacked into my Hotmail account and can see almost any message my contacts send me.

Hi Francisco Sánchez,

Thank you for posting on Microsoft Q&A forum.

Sorry for your this incident regarding your account getting compromised. However, the Q&A forum is not authorized to investigate account security issues and recommends that you contact Microsoft Support directly and get one-on-one assistance from there.

Contact Microsoft Support.

1. Visit this website: Contact - Microsoft Support
2. Type Contact in the search box.
3. Now click Get help, and Select Contact Support or Sign in to contact support below.
4. Go to the Products and services tab, and choose either Microsoft 365 and Office category.
5. On the Category tab, choose Manage account security.
6. Go to Confirm.
7. You can now choose the option of Chat with a support agent on your web browser.

Important Note*: The Chat support team only works at certain work times, (Monday to Friday: 9am to 6pm. Saturday and Sunday: 10 a.m. to 6 p.m.) so if the last window says you are not available, try to open it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you. *

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Hello. It’s likely that a mail forwarding rule is redirecting your incoming emails to another address, possibly one that no longer exists or is full. That would explain the non-delivery notifications you’re seeing.

Here’s how to check and resolve it:

1. Click the Settings icon (⚙️) in the upper-right corner of your screen.
2. Under Mail, go to Rules. – If you see any unfamiliar rules, click the arrow next to them and choose Delete.
3. Then navigate to Forwarding and IMAP. – Make sure no forwarding is configured to an external address.

This will help determine if your mailbox is redirecting messages. As a precaution, I’d also recommend updating your password and enabling two-factor authentication.