Hi, I'm John! I will help you with this.
To help narrow down the issue:
- Does the distorted sound happen only in Solitaire, or in other apps/games too?
- Are you using the laptop’s built-in speakers, headphones, or an external speaker when it happens?
- If you change the Windows audio output device (for example, switch from speakers to headphones), does the distortion go away?
Click "Add comment" to let me know.
Regards,
John J.D.