Hi Theo Thornton****,
Thanks for reaching out here in the Microsoft Q&A. I can understand the inconvenience this issue has caused you. To help resolve this issue, please follow the steps outlined below:
Step 1: Manually Install CrossDevice
Bypasses Store corruption entirely.
- Download the latest .appx.
- Install via PowerShell (Admin):
Add-AppxPackage -Path "C:\Path\to\CrossDevice.appx" -Register -ForceApplicationShutdown
Step 2: Reset WindowsApps Permissions
Ensures no permission conflicts remain.
Run in CMD (Admin):
icacls "C:\Program Files\WindowsApps" /reset /T /C /L /Q
takeown /F "C:\Program Files\WindowsApps" /R /A /D Y
Step 3: Run DISM + SFC
Fixes system file corruption affecting apps.
In CMD (Admin):
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
Step 4: Force-Reinstall via PowerShell
Re-run the manual install command to ensure registration:
Add-AppxPackage -Path "C:\Path\to\CrossDevice.appx" -Register
Step 5: Update Windows & Microsoft Store Apps
Patches compatibility gaps.
- Press Win + I > Windows Update > Install all updates.
- Open Microsoft Store > Update all apps.
Step 6: Reset CrossDevice App
Clears residual config corruption.
Press Win + I > Apps > Installed apps > find Cross Device Service > click three dots (...) > Advanced options > Reset.
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