25,534 questions
25,534 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags
1 answer
I get an error: "error finding an account to complete multi-factor authentication. You may need to add the account again
When I try to open my azure b2c tenant from my main account, it triggers a auth number to my authenticator app on my phone. But when I open the app to enter the number I get the error in the title above. My other option is to enter the code from my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-05-08T20:17:06.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 84%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chris Riley
0
Reputation points
commented 2025-08-12T02:13:16.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 24%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOF%3C/text%3E%3C/svg%3E)
Oscar Figueroa
0
Reputation points
0 answers
Remove Work/School Azure AD Join Without Data Loss
Hello, I recently set up a new Lenovo X9 laptop and accidentally selected “Work or School Account” during Windows setup instead of a personal Microsoft account. This caused the device to automatically join my family’s Azure Active Directory tenant. The…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-11T22:07:22.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 79%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Beck Wesley
0
Reputation points
edited the question 2025-08-11T23:59:54.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 56.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rahul Jorrigala
3,655
Reputation points Microsoft External Staff
Moderator
0 answers
<scrubbed and deleted>
deleted and scrubbed, this question does not warrant a reply anymore
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 92%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF5%3C/text%3E%3C/svg%3E)
1 answer
Paid $100 for Standard Support, Submitted Ticket 5 Days Ago, Still no Response
I have standard support and submitted a support ticket 5 days ago (6/26/2025) and have gotten no engagement from MS support. I've sent follow up messages every day with no response. Is this typical? I classified the ticket as a severity B which is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-07-01T22:57:22.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 79%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dan Hickman
0
Reputation points
commented 2025-08-11T21:17:37.42+00:00
Dan Hickman
0
Reputation points
2 answers
I am unable to remove some users' mobile phones from Azure.
We used to use SMS or a phone call for MFA. We use the Microsoft authenticator now. Our users entered their mobile phone number into the portal as part of this process. I have never entered their mobile numbers into our on-prem AD. Several users have…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-05T08:34:09.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
Neil Jarman
0
Reputation points
edited the question 2025-08-11T20:41:47.07+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
2 answers
Conditional Access policy has been enforced on Global Admins and All users Completely locked out tenant
Conditional Access policy has been enforced on All Global Admin and All users, Office 365 Apps and Admin Portal access has been completely blocked, Tenant access is locked out, need to revoke enforced Conditional Access policy to restore access back …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-07T05:44:31.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sachin Sabale
0
Reputation points
commented 2025-08-11T20:28:53.1766667+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
1 answer
Policy: [APIONLY] All Apps - All Guests - Block App Access to Guests without AdminConsent.
We received a 53003 error code when ******@jeffreym.com tried to log in to https://cmmoments.azurewebsites.net. Conditional Access Policy details Policy: [APIONLY] All Apps - All Guests - Block App Access to Guests without AdminConsent
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-11T19:24:38.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 42%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIZ%3C/text%3E%3C/svg%3E)
Ivan Zhao
0
Reputation points Microsoft External Staff
commented 2025-08-11T20:07:22.5766667+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
1 answer
I am facing an issue with login to my Azure Portal (personal account)
Iam facing an issue with login to my Azure Portal (personal account). The Authentication app does not generate the 6-digits code for the autentication procesos. @Anonymous
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-11T19:08:24.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
José Guadalupe Cedillo Ornelas
0
Reputation points
commented 2025-08-11T19:37:06.6533333+00:00
José Guadalupe Cedillo Ornelas
0
Reputation points
0 answers
How to create a dynamic group using "Employee org data"
Hello, I am looking to create a dynamic group within Entra ID that is based on the "Employee org data" fields within user's profiles. Specifically, I could like to use the "Cost center" sub-value within this field. These are currently…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-11T19:02:55.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 30%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sam Campbell
0
Reputation points
asked 2025-08-11T19:02:55.6266667+00:00
Sam Campbell
0
Reputation points
0 answers
Can't log in to Entra ID from Partner Center
I sell apps in the Microsoft Store and have an Entra ID. I'm the one and only user of that Entra ID. I rarely need to log into my Entra ID--I log in every two years to generate a new application key for a Store API app that pulls app sale data. So it's…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-11T18:35:58.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jon Templin
161
Reputation points
commented 2025-08-11T19:01:01.83+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How can I fix the AADSTS5000225 error?
I need help accessing my newly activated account. All attempted logins fail with the error below.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-05T02:19:27.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 36%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQL%3C/text%3E%3C/svg%3E)
Qudoos Lawal
20
Reputation points
accepted 2025-08-11T18:59:40.0666667+00:00
Qudoos Lawal
20
Reputation points
4 answers
One of the answers was accepted by the question author.
Unable to Verify Identity for Azure Login – Error 399287
Dear Microsoft Support Team, I am experiencing an issue while trying to log in to my Azure account. Although I can successfully sign in to my Microsoft account, when attempting to access Azure, I am prompted to verify my identity. However, when I select…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 94%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 51%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
1 answer
for travel flex app the microsoft authenticate app is not working
I changed my phone number, and now I cannot access Azure. I am unable to reset the domain for Travel Flex. Can someone help me resolve this issue?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-07-15T13:35:37.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Peter Ciprian
0
Reputation points
commented 2025-08-11T16:25:29.2933333+00:00
Peter Ciprian
0
Reputation points
1 answer
Email from Microsoft says Microsoft Entra ID tenant inactive for more than 200 days, asks me to purchase before Aug 01, I try to purchase today, I get sign in failed with message AADSTS5000225: This tenant has been blocked due to inactivity, what to do?
I got an email Microsoft saying "your associated Microsoft Entra ID tenant (tenant ID 44301b7c-fc60-419a-b3ef-0524d7875c3c) has been inactive for more than 200 days. Required action: To continue using your tenant, make a purchase before August 1,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-01T21:10:07.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 11%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gayathri Nandyala
0
Reputation points
commented 2025-08-11T17:18:23.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Monalisha Jena
0
Reputation points Microsoft External Staff
Moderator
0 answers
Request for MFA Reset for Locked Global Admin on Microsoft 365 Tenant
Hello Microsoft Community, I’m the only Global Administrator on our Microsoft Entra External ID tenant. I recently attempted to disable MFA from the Admin Portal after not receiving push notifications from Microsoft Authenticator. However, after making…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-02T13:47:07.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 46%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
JANMESH GUPTA
0
Reputation points
commented 2025-08-11T18:11:54.5333333+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
0 answers
I am looked out from my account
Hi, I get the fault message below when I try to log in to Azure. My problem is that my admin account is a gmail address. When I try to use that one it redirect me to my user below without asking. I don´t remember if I changed that user to admin. In that…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-06T09:49:22.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 86%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jonas Breisel
0
Reputation points
commented 2025-08-11T18:22:36.87+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
0 answers
Lost access to Authenticator app
I have lost access to my Microsoft Authenticator app and can no longer sign into my Microsoft 365 Developer account: ******@2c4scl.onmicrosoft.com. I am the only Global Administrator for this tenant and did not configure a backup phone number or recovery…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-07T08:55:25.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mayank Kumar
0
Reputation points
commented 2025-08-11T18:28:21.97+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
0 answers
i am facing an issue with login to my Azure Portal
i am facing an issue with login to my azure portal. 1 . I was able to login to my Azure portal two days back. i uninstalled my Microsoft authenticator app and installed again, from then on i am not getting notifications on my authenticator app. 3,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-07T13:00:18.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 8%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKU%3C/text%3E%3C/svg%3E)
kannan uthirakumarasamy
0
Reputation points
commented 2025-08-11T18:53:29.7166667+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
1 answer
Custom Domain verification for Entra ID not working
Hi Everyone, I created an azure account using my gmail.com address, and once created, I wanted to add a custom domain into my account (seemi.net ), I have tried to add the custom domain, and populated the relevant TXT record aswell as the MX record with…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-09T14:51:27.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 51%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NQaiser
0
Reputation points
answered 2025-08-11T18:48:07.1666667+00:00
Raja Pothuraju
29,245
Reputation points Microsoft External Staff
Moderator
1 answer
Locked Out of Global Admin Account in Azure AD – Case 2507150040004890
There are two Microsoft 365/Azure AD directories under the account. Directory 1 – Two Global Admin accounts are assigned. MFA has been successfully re-added here, and access is working. Directory 2 – Only one Global Admin account is assigned, which is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,534 questions
asked 2025-08-11T14:44:49.35+00:00
Peter Ciprian
0
Reputation points
commented 2025-08-11T18:49:25.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 26%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian-N
1,365
Reputation points Microsoft External Staff
Moderator