25,556 questions
0 answers
Issue Logging In – Account Not in Tenant & Billing Concern
Dear Azure Support Team, I am trying to log in to my Azure account, but I encountered the following error: "Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '2c8723-ba8d-423-9fb4-a444905c4' in…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-08-01T17:28:07.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vepada Venkatesh
0
Reputation points
edited a comment 2025-08-13T06:09:06.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Saritha Bandaru
335
Reputation points Microsoft External Staff
Moderator
0 answers
My Microsoft account is not working for Azure
I have a Microsoft account that is recognized by the Azure portal. However, when I try to create a database I get this message: Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-08-13T01:44:09.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER7%3C/text%3E%3C/svg%3E)
RogerSchlueter-7899
1,466
Reputation points
edited the question 2025-08-13T06:07:24.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 95%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Saraswathi Devadula
11,245
Reputation points Microsoft External Staff
Moderator
1 answer
Personal Outlook Account Azure Global Admin Tenant Lock out as not getting MFA notification while login to Azure
Hi I am trying to login to Azure Portal using my Personal account which is also a Global Admin for my tenant. Last two months while trying to access Azure Portal, i am not able to authenticate MFA codes and notifications. The MFA notifications does…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,556 questions
asked 2025-08-11T00:31:51.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pandey, Manish
0
Reputation points
answered 2025-08-13T05:54:51.38+00:00
Pandey, Manish
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Intune connector for multiple Forests and single Tenant
Hello, Is it possible to use multiple Intune connectors on multiple Forests and link them to a single Entra ID tenant? knowing that all of these forests are synced with this single entra ID tenant using the same AD connect? The idea is to use windows…
Microsoft Security | Intune | Configuration
2,111 questions
asked 2024-07-11T09:27:00.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 52%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jihad BAYALI
25
Reputation points
edited the question 2025-08-13T05:36:41.4933333+00:00
Raja Pothuraju
29,560
Reputation points Microsoft External Staff
Moderator
0 answers
B2C | Unable to send Correlation Id as an input claim to REST technical profile
Hi, I have a technical profile that calls a REST endpoint, and I want to pass CorrelationId, email, and eventTimestamp as input claims. In my user journey, I’ve defined the following input claim at step 16: Here’s what I’m observing: Before step…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,556 questions
asked 2025-08-12T08:28:45.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 71%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Manasvi Desai
0
Reputation points
edited the question 2025-08-13T05:36:13.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
170
Reputation points Microsoft External Staff
Moderator
3 answers
Conditional Access policy has been enforced on Global Admins and All users Completely locked out tenant
Conditional Access policy has been enforced on All Global Admin and All users, Office 365 Apps and Admin Portal access has been completely blocked, Tenant access is locked out, need to revoke enforced Conditional Access policy to restore access back …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,556 questions
asked 2025-08-07T05:44:31.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sachin Sabale
0
Reputation points
answered 2025-08-13T05:28:41.1633333+00:00
Sachin Sabale
0
Reputation points
1 answer
Re-activate Azure Tenant
I'm unable to log into my Azure account because it says the tenant has been blocked due to in-activity. I cannot reach any form of useful support because an Azure support ticket requires me to be logged in, which is impossible. The global support number…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,556 questions
asked 2025-08-06T06:31:01.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 50%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Marc Ho
0
Reputation points
commented 2025-08-13T05:19:54.1633333+00:00
Saritha Bandaru
335
Reputation points Microsoft External Staff
Moderator
0 answers
I can't upload a cloud backup of my Authenticator data.
I had reset my phone,I had reset my phone, I recovered my Microsoft account with the recovery code. When I later logged into the Authenticator app, neither all my passwords nor all my 2FA accounts were restored. Even though I turned on cloud backup,…
Microsoft Security | Microsoft Authenticator
9,855 questions
asked 2025-08-13T05:14:30.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 71%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYH%3C/text%3E%3C/svg%3E)
Yasin HSP Ozcan HSP
0
Reputation points
asked 2025-08-13T05:14:30.56+00:00
Yasin HSP Ozcan HSP
0
Reputation points
1 answer
Cannot get complete status after using Graph API Copy
We are using the Copy Graph API to copy a folder (and children). This is working fine and we poll the returned URL (Location) for progress updates. This works fine as well and we can see that it is in Progress and Percentage complete. However, when…
Microsoft Security | Microsoft Graph
13,781 questions
asked 2025-08-07T06:17:43.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 43%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kris Robbins
45
Reputation points
answered 2025-08-13T04:57:52.0733333+00:00
Kris Robbins
45
Reputation points
1 answer
I encountered an error when trying to sign in to Azure Active Directory. The error code is AADSTS5000225
I encountered an error when trying to sign in to Azure Active Directory. The error code is AADSTS5000225, indicating that the tenant has been blocked due to inactivity. I would like to request reactivation of the tenant. Please let me know if any…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,556 questions
asked 2025-08-12T16:28:11.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 43%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
林伊森 Ethan
0
Reputation points
edited the question 2025-08-13T04:46:46.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Durga Reshma Malthi
9,595
Reputation points Microsoft External Staff
Moderator
0 answers
Error Code: 399287 - Verify your identity!
Dear Microsoft Support Team, My tenant can not authenticate with SMS and show the error in bellow. My phone number is normal authentication with other tenant. Kindly need your Assistant to solving my problem : Screenshot 2025-08-13 100122.png
Microsoft Security | Microsoft Authenticator
9,855 questions
asked 2025-08-13T04:19:05.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 43%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hien. Vu Trung
0
Reputation points
asked 2025-08-13T04:19:05.23+00:00
Hien. Vu Trung
0
Reputation points
1 answer
Differences in Hold Locations in Microsoft Compliance Center: Premium vs. New Experience
A case was created last year using the Premium experience, but upon opening it in the new experience, some of the hold locations were missing. Is it necessary to go through all cases to update holds for the new experience?
Microsoft Security | Microsoft Purview
1,710 questions
asked 2025-06-23T13:33:03.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Courtney (O'LOUGHLIN), Amy
20
Reputation points
accepted 2025-08-13T03:59:55.47+00:00
Courtney (O'LOUGHLIN), Amy
20
Reputation points
0 answers
How can I map two different UPN Domains to the same new UPN Domain in Entra SCIM Provisioning?
I have a customer with two domains (hq.company.com and associates.hq.company.com). I need both of those domains to map to a new subdomain (test.hq.company.com) so that users from either domain can use their normal credentials to log into the new domain's…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,556 questions
asked 2025-08-12T19:24:55.2633333+00:00
Jacob Hargrave
0
Reputation points
edited the question 2025-08-13T03:48:42.0633333+00:00
Durga Reshma Malthi
9,595
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Error Code: 399287
Dear Microsoft Support Team, Kindly need your Assistant to solving my problem : Issue with Call/Text authentication (Error Code: 399287) Error Code: 399287 Request Id: e417a495-1604-421a-a230-db4190733200 Correlation Id:…
Microsoft Security | Microsoft Entra | Other
2,641 questions
asked 2025-06-04T07:52:26.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Haqi
40
Reputation points
answered 2025-08-13T03:05:37.6866667+00:00
Hien. Vu Trung
0
Reputation points
1 answer
admin.microsoft.com not prompting for MFA
I have conditional access policies enabled for admins and all cloud apps require MFA. The admin portals like azure do prompt for MFA but when i go to admin.microsoft.com, i can login with just the username and password. There is no prompt for MFA. How…
Microsoft Security | Active Directory Federation Services
1,349 questions
asked 2025-08-06T19:36:10.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 33%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Boyt
0
Reputation points
edited an answer 2025-08-13T02:55:10.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
3,705
Reputation points Microsoft External Staff
Moderator
0 answers
Access Tokens from Entra External IDare incorrectly issued from v1 endpoint (sts.windows.net)
I followed along with Entra Id SPA tutorial on Microsoft Learn, and created a new App Registration in my new Azure Entra External tenant. I can verify that in the app registration manifest that the v2 endpoint is specified by the…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
How can I restart the Captcha after login fail in Azure B2C?
Hi, Dear! I used to do my login with custom policies, but i have now one issue. In the first step when user filled user, pass and captcha, but just password is wrong it is necessary to restart captcha challenge. Anyone can help me? Best regards
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,556 questions
asked 2025-08-12T21:14:19.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 9%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ricardo Saldanha Reis
0
Reputation points
edited the question 2025-08-13T02:45:22.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 15%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Praveen Bandaru
7,160
Reputation points Microsoft External Staff
Moderator
0 answers
I'm trying to delete an custom extension which i created for emailotp
I'm trying to delete an custom authentication extension which i created for email otp. I have seen similar issues raised by others for deleting custom authentication extension for attribute collection, unlinking it from user flows worked but in this…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 70%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to update the "Homepage URL" in Enterprise applications after updating "Home page URL" in App Registration
We are hosting an App Registration in our tenant and clients have set up Enterprise Applications on their tenants that point to our App Registration. We updated the Logo in our App registration, which updated the logo in their Enterprise applications,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,556 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
0 answers
incorrect location public ip on microsoft entra system.
my customer use microsoft entra for their security , but the system show their public ip in phuket province and it incorrect. IP Address: xxx.xxx.xx.xx Incorrect location: Phuket , Phuket TH Correct location: Samut Prakan , Phra Pradaeng TH Please help…
Microsoft Security | Microsoft Entra | Microsoft Entra Internet Access
asked 2025-08-06T06:14:55.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 73%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nipon Phunrungluck
0
Reputation points
commented 2025-08-13T01:46:26.8233333+00:00
Nipon Phunrungluck
0
Reputation points