162 questions
428,333 questions with Microsoft 365 and Office-related tags
1 answer
iPhone and Authenticator not communicating
My client shares information with me using their sharepoint site. Previously, I was able to access it using my Authenticator app, but recently I had to take my iPhone 14 in for repair and since I received it back, I can't get Authenticator to work. It…
Microsoft 365 and Office | SharePoint | For business | iOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 30%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
1 answer
Hospital changed to One Drive for security and access yet can't access based on sync issies
Hospital changed to One Drive for "access" yet unable to access 80 % files as path name too long. No way to change all names of files. Other options, advice?
Microsoft 365 and Office | OneDrive | For business | Windows
6,290 questions
asked 2025-08-05T15:21:09.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ann K. Craig
0
Reputation points
commented 2025-08-12T00:08:11.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeanie H
1,395
Reputation points Microsoft External Staff
Moderator
6 answers
spell check not working
spell check not working in work , chrome browser or firerfox
Microsoft 365 and Office | Word | For education | Windows
1,769 questions
asked 2025-08-11T01:02:09.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 87%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Anderson, Aaron
0
Reputation points
commented 2025-08-12T00:03:39.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
1,860
Reputation points Microsoft External Staff
Moderator
1 answer
W9 form for Azure invoice payment
We recently switched over to Billing/payment by invoice/ACH instead of credit card. Our AP team needs a copy of Microsoft's W-9 to establish payment. Thank you, Danielle Gallo Remove Personal Information
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-05T14:42:24.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 39%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Danielle Gallo
0
Reputation points
edited an answer 2025-08-11T23:59:12.42+00:00
Jeanie H
1,395
Reputation points Microsoft External Staff
Moderator
2 answers
Will the overage of OneDrive for Education affect users immediately?
Our organization currently has reached 98% OneDrive usage. I would like to know if OneDrive will become read-only immediately after reaching 100%. Does this mean that all users will not be able to edit or upload new files, or will they only be affected…
Microsoft 365 and Office | OneDrive | For education | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
4 answers
Microsoft OneNote Sync Error - notebooks not refreshing for syncing
Hello,I have been unable to sync my notebooks on OneNote between my laptop and my phone. When I made changes on my laptop they would not sync to my phone. In an attempt to resolve the problem, I logged out of OneNote and back in again on my laptop.…
Microsoft 365 and Office | OneNote | For home | MacOS
439 questions
asked 2025-08-10T17:38:33.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 57.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Martin Evans
5
Reputation points
edited a comment 2025-08-11T23:55:25.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 94%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jeffhubb
0
Reputation points Microsoft Employee
1 answer
Can I keep my current Outlook email address if I discontinue my account and join my wife's family plan?
My wife and I just realized that we each have separate Microsoft 265 accounts. If I discontinue mine and join her's, can I keep my current email address?
Microsoft 365 and Office | Other
632 questions
asked 2025-08-11T23:38:09.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Blake McConnell
0
Reputation points
answered 2025-08-11T23:52:06.7266667+00:00
Craig Long
13,955
Reputation points
Volunteer Moderator
4 answers
One of the answers was accepted by the question author.
Microsoft 365 License
I have a Microsoft 365 license that now costs $129/year through a third party. This is on a site that was my husband's who passed away 4.5 years ago. I am trying to reduce a lot of these accounts and want to understand how this works. I have the current…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-07-18T15:26:53.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 3%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Patty Cidone-Williamson
20
Reputation points
answered 2025-08-11T23:42:32.86+00:00
Patty Cidone-Williamson
20
Reputation points
0 answers
why cant i open all my applications
i can open word, nor power point presentations of my old folder
Microsoft 365 and Office | Other
632 questions
asked 2025-08-11T21:48:04.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 40%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sterica Ansah
0
Reputation points
edited the question 2025-08-11T23:39:59.6766667+00:00
Gérard Oomens
105.1K
Reputation points
Volunteer Moderator
1 answer
live agent
is there a number one can call to speak to a live person at Microsoft? Have misplaced our product key and no reply on Microsoft website is helpful at all. Seems impossible to actually speak to a live person.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-08-11T22:37:07.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 51%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mike Maddux
0
Reputation points
answered 2025-08-11T23:34:58.5933333+00:00
John Jefferson Doyon
26,015
Reputation points
Independent Advisor
1 answer
How to maintain text formatting on Microsoft Forms?
I am adding text to both the form description and a question in the form. I use paragraph breaks to make the information easier to read and understand. I make sure the form title at the top turns from "Saving..." to "Saved" before I…
Microsoft 365 and Office | OneDrive | For education | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
Cannot find pay-as-you go storage usage (M365 Backup). Estimated costs do not match actuals so far.
I'm trialing Microsoft 365 Backup and I can see how much money it is costing me but how do I see how much storage space I'm currently using? Specifically, the pay-as-you-go service. I can do the math roughly, but I should be able to see this somewhere…
Microsoft 365 and Office | Other
632 questions
asked 2025-08-11T17:39:19.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Belisle
0
Reputation points
commented 2025-08-11T23:12:23.1766667+00:00
Michael Belisle
0
Reputation points
5 answers
As of about a week ago, I can no longer copy or move files within OneDrive.
I have always been able to move or copy folders within OneDrive until a week ago. I select copy or move files and/or folders. OneDrive gives me the options of where to move/copy it, I make a selection, it appears the moving/copying is taking place, but…
Microsoft 365 and Office | OneDrive | For business | Windows
6,290 questions
asked 2025-08-05T21:13:24.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 41%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Bonnie Karnes
0
Reputation points
edited an answer 2025-08-11T23:01:24.8566667+00:00
Craig Long
13,955
Reputation points
Volunteer Moderator
4 answers
how to contact billing department?
I have three product keys for three year Microsoft 365 subscription, i was charged for it even though I have two more years of subscription left from previous product keys.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-01-10T05:02:15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer 2025-08-11T22:58:44.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Don Varnau
19,390
Reputation points
Volunteer Moderator
2 answers
Resize Template
I have a template that I am making signs using a coupon template the size of a business card,. I would like to resize the template to be a small size sign - 1.5" x 1" - Is this possible?
Microsoft 365 and Office | Publisher | For business
289 questions
asked 2025-08-08T15:29:24.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Daphne Mahon
0
Reputation points
answered 2025-08-11T22:54:27.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-N
1,460
Reputation points Microsoft External Staff
Moderator
1 answer
How can I re-install Microsoft Office 365 after un-installing it from my laptop and without incurring charges
Earlier today, I accidently un-installed my Microsoft Office 365 from my laptop. How do I re-install it without incurring any charges please? Thanks!
Microsoft 365 and Office | Access | For home | Other
171 questions
asked 2025-08-11T21:45:49.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERI%3C/text%3E%3C/svg%3E)
Raja Imran Ahmad
0
Reputation points
answered 2025-08-11T22:49:08.2366667+00:00
Craig Long
13,955
Reputation points
Volunteer Moderator
2 answers
my data in onedrive
Hello, I’m reaching out regarding a OneDrive for Business account I used to access under the organization “qiqixue-my.sharepoint.com” with the email address ******@ms365.id. I lost access to this account over a year ago, and only recently regained…
Microsoft 365 and Office | OneDrive | For education | Windows
asked 2025-08-07T16:26:53.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 95%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E3P%3C/text%3E%3C/svg%3E)
365 Pro Plus
0
Reputation points
answered 2025-08-11T22:40:52.68+00:00
Hani-N
1,460
Reputation points Microsoft External Staff
Moderator
3 answers
SharePoint Site Collection Document Library report - PNP Powershell
I have been asked to get a report on all document libraries and their data within a SharePoint site collection. I am looking for a PNP Powershell script that can be run on a single SharePoint Online site collection and give me the following columns: …
Microsoft 365 and Office | SharePoint | Other | Other
290 questions
asked 2025-08-06T20:50:34.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sam Blowers
0
Reputation points
answered 2025-08-11T22:40:15.78+00:00
Hani-N
1,460
Reputation points Microsoft External Staff
Moderator
1 answer
I only get “email files” when I want to attach a file to send in an email in outlook. I get on other options like I used too.
In the past I was able to write and email the select “attach file” and I would have access to all my word files. Now when I tap on “attach file” it opens to just “email files” with no other options of changing to where I want to go. Is this a word issue…
Microsoft 365 and Office | Word | For home | iOS
539 questions
asked 2025-08-11T21:20:11.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 98%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
C Briant
0
Reputation points
answered 2025-08-11T22:39:15.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
Kimberly Olaño
4,250
Reputation points
Independent Advisor
3 answers
Creating a SharePoint Online Site Template with Complete Content and Structure
What are the steps to create a SharePoint Online site template that includes everything from an existing site, such as files, homepage layout, and a Planner plan? The requirements are as follows: The new site should include all files and folders…
Microsoft 365 and Office | SharePoint | For business | Windows
29,262 questions
asked 2025-08-05T19:29:07.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 39%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mohammed Ebrahim
0
Reputation points
answered 2025-08-11T22:38:21.5266667+00:00
Hani-N
1,460
Reputation points Microsoft External Staff
Moderator