6,864 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

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2 answers

Help Please!! "OneDrive" 2 computers/2emails/1business,1 personal

I ran out of space on my personal computer. Bought more space to increase space on my OneDrive. everything is fine till the next day when my Mgr. calls me and says she can't download any files to send me because the #2 computer is now saying were out of…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-13T20:10:09.05+00:00
Bernard Schwartz 0 Reputation points
edited a comment 2026-04-14T15:26:22.2333333+00:00
Kai-L 12,310 Reputation points Microsoft External Staff Moderator
2 answers

how do connect to one drive

I have a new computer and I only have two email accounts connected and I want to add more email accounts and connect to one drive

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-13T01:16:26.5933333+00:00
Michael Weedon 0 Reputation points
commented 2026-04-14T05:19:25.03+00:00
Darren-Ng 9,180 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive icons & context menu missing (v26.040.0301.0001) on Windows 11 Insider Build 26200

Hi everyone, I am experiencing a persistent issue with OneDrive (64-bit version 26.040.0301.0001) where file status icons and context menu shell extensions have completely disappeared. The Problem: Missing Status Icons: The "Cloud",…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-31T15:28:22.3966667+00:00
Dom 10 Reputation points
edited a comment 2026-04-13T08:27:51.1333333+00:00
Monique Verheijen 0 Reputation points
2 answers

The file either doesn’t load properly or takes unusually long to open

Hi, While working in Excel, I ran into error code 0x80070185 when opening a file from OneDrive using my business account. The file either doesn’t load properly or takes unusually long to open. It seems related to syncing or access, but I’m already signed…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-09T04:55:27.29+00:00
Sven Jansen 0 Reputation points
commented 2026-04-11T05:59:21.5333333+00:00
Darren-Ng 9,180 Reputation points Microsoft External Staff Moderator
2 answers

How to fix "Error trying to get OneDrive settings"?

I'm a global admin, but still cannot access OneDrive of the employees in my company. What should I do?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-09-25T05:12:32.9666667+00:00
Chanakarn Jirapongphaiboon 0 Reputation points
answered 2026-04-10T20:10:43.6633333+00:00
Christopher Espinel 0 Reputation points
2 answers

i cant loginto microsoft one drive

i get message no internet connection detected but my internet is connected. if i go to microsoft using my browser,i can access my onedrive files.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-10T18:03:08.2633333+00:00
David Jones 0 Reputation points
answered 2026-04-10T18:36:31.61+00:00
John Jefferson Doyon 65,405 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

OneDrive - unable to find folder with invalid character

I have an intermittent issue where OneDrive is reporting an invalid character in an item. Below is a screenshot. I've searched in Explorer and using OneDrive online for the folder but cannot find it. If I narrow the search to the final four characters,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-01T11:56:55.66+00:00
Alistair 20 Reputation points
accepted 2026-04-09T15:18:06.2333333+00:00
Alistair 20 Reputation points
1 answer One of the answers was accepted by the question author.

Setting Up Two OneDrive Accounts on One PC for Multiple Users

How can access be arranged via OneDrive for two users sharing the same PCs, allowing them to seamlessly work on documents across different locations? The scenario involves User 1 creating a document on PC 1, saving it in the OneDrive folder, and then…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-08-06T07:43:15.7166667+00:00
BurningSoul 20 Reputation points
commented 2026-04-09T11:43:29.5433333+00:00
John Smith 0 Reputation points
1 answer

One drive for business to one drive online - my files aren't there

I recently had to reinstall windows on my computer. When I tried to log back into onedrive for business it took me to office 365 online. I logged in but there were no files in my one drive. All the files I had saved in one drive for business have gone.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T11:38:16.26+00:00
Amy 0 Reputation points
commented 2026-04-09T07:41:05.4266667+00:00
Liora D 13,940 Reputation points Microsoft External Staff Moderator
1 answer

Restore my files deleted at the time of suspension of my onedrive account

My onedrive files were deleted when my account was suspended for non payment of charges - How do I get the files back

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T11:33:20.0333333+00:00
Sagar Kapadia 0 Reputation points
edited a comment 2026-04-09T05:28:15.9533333+00:00
Kai-Ex 835 Reputation points Microsoft External Staff Moderator
2 answers

Not Able to Access my desk top files

I am not able to access my work files from my desk top computer in my office.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T01:23:58.2433333+00:00
Milton J Rivera 0 Reputation points
commented 2026-04-08T23:32:40.0033333+00:00
Huy-K 10,855 Reputation points Microsoft External Staff Moderator
1 answer

Downloading OneDrive files to PC results in corruption. Explanation below.

My company uses OneDrive to share files. The account is owned by one of the owners of the company. Whenever I download files, they get corrupted and won't fix when I use the corruption tool in WinRAR. I have to download each file individually, and I…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-07T20:33:54.0033333+00:00
Emma-5061 0 Reputation points
edited a comment 2026-04-08T23:20:41.6966667+00:00
Ruby-N 10,360 Reputation points Microsoft External Staff Moderator
2 answers

Shared File folder asking for permission

a one drive folder has been shared with me. When I click on the link in the email that states it's been shared, I get a page stating "You need permission to access this item."

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-07T15:55:47.2666667+00:00
Yolanda Rayside 0 Reputation points
commented 2026-04-08T21:59:15.77+00:00
Emily T 405 Reputation points Microsoft External Staff Moderator
1 answer

New M365 Business account all users stuck on "Give us a moment to set things up..."

Hi, we just purchased a new M365 for business account and we are unable to get OneDrive working. We are fairly new to M365 for business in regards to the back-end. Checking all user profiles no OneDrive Personal site is being generated/provisioned. It…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T19:33:39.3766667+00:00
Mads Rosenhøj 0 Reputation points
answered 2026-04-08T20:24:30.8266667+00:00
Chris Duong 8,225 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

business one drive and a personal one drive

I have a work one drive and a personal one drive on my personal laptop. The work one drive will not let me load my personal one drive into file explorer. It says administrator will not allow personal one drive on this computer

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-07T21:09:06.36+00:00
Thomas Marino 20 Reputation points
accepted 2026-04-07T21:11:57.3133333+00:00
Thomas Marino 20 Reputation points
1 answer

Delete Folders in One Drive with sync issues

I have two Folders in One Drive that will not sync. I no longer need the contents so I deleted it, but I cannot delete the folders. I get "Folder in Use" when i try to delete. Is there a way to override this to delete the problematic folders??

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-06T15:01:45.1733333+00:00
Marie-Therese Giguere 0 Reputation points
commented 2026-04-07T19:39:45.8166667+00:00
Ruby-N 10,360 Reputation points Microsoft External Staff Moderator
2 answers

how to recover a replace file even after sync on one drive with old file

how to recover a replace file even after sync on one drive with old file

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-04T09:19:27.7766667+00:00
H L Jain 0 Reputation points
edited a comment 2026-04-07T16:24:45.49+00:00
Jess-Q 9,675 Reputation points Microsoft External Staff Moderator
3 answers

why are my documents locked and how do I unlock them?

I used shared computers at work, when trying to access my saved onedrive documents on this particular computer they are locked and I am not able to access them. How do I unlock them?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-12-09T12:35:29.89+00:00
David Leitner 0 Reputation points
answered 2026-04-06T01:59:42.58+00:00
samir sharman 0 Reputation points
1 answer One of the answers was accepted by the question author.

One drive for business is not working properly like I am not able to edit my files

Organization's Microsoft 365 subscription is currently facing deactivation due to a violation of the Acceptable Use Policy (AUP).

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-05T17:46:54.35+00:00
AdeleVance-8124 20 Reputation points
accepted 2026-04-05T21:01:35.9366667+00:00
AdeleVance-8124 20 Reputation points
1 answer One of the answers was accepted by the question author.

Document or Folder Access w/out sending notification

I want to be able to give access to an excel file or other document to my entire organization without sending them an email or other notification about it.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-05T15:07:58.68+00:00
Chris 20 Reputation points
accepted 2026-04-05T15:08:57.1166667+00:00
Chris 20 Reputation points