my data in onedrive

Hi @365 Pro Plus 

Thank you for contacting us regarding your OneDrive for Business account previously associated with the organization and your email address. 

We understand how important your data is, and we appreciate the opportunity to assist you. Based on the information you've provided, here are a few key points to consider: 

Unfortunately, without access to the organization’s admin portal or tenant information, we are unable to verify whether the domain is still associated with an active Microsoft 365 subscription. This can only be confirmed by an administrator of the organization that owns the domain. 

If the account was inactive for an extended period (typically over 30 days after deletion), the associated OneDrive data may have been permanently deleted in accordance with Microsoft’s data retention policies. However, if the account was only disabled and not deleted, some data might still be recoverable. Again, this would require access from the organization’s administrator. 

As community moderators, we do not have access to tenant-level administrative tools or contact information for organizations.  

Therefore, if you are unable to reach the organization directly, we recommend checking any previous communications or contacts you may have had with them, such as IT support or HR, who might be able to assist. 

We sincerely apologize for the inconvenience this has caused and truly appreciate your continued support and engagement with Microsoft.  

If you have any additional details or if there's anything else we can do to support you, please don’t hesitate to let us know. 

Warm regards, 

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Good day @365 Pro Plus  

Hope things are running smoothly on your end. 

Following up on the support thread we've been working on. I hope the information I shared in my previous answer resolve the issue you were facing. If you are still facing the same issue or need assistance with anything else, kindly respond to this email, and I will be happy to help. 

We want to make sure everything is working as expected and that your experience remains uninterrupted. 

Thank you for your patience and understanding throughout the troubleshooting process.  

I look forward to hearing from you soon. 

As other users will also search information in this community, kindly mark it as an answer, your valuable vote will definitely also help other users who have similar queries easily to find the correct channel and useful information more quickly.    

I appreciate your kind words.  

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.