439 questions with Microsoft 365 and Office | OneNote | For home | MacOS tags

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4 answers

Microsoft OneNote Sync Error - notebooks not refreshing for syncing

Hello,I have been unable to sync my notebooks on OneNote between my laptop and my phone. When I made changes on my laptop they would not sync to my phone. In an attempt to resolve the problem, I logged out of OneNote and back in again on my laptop.…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-08-10T17:38:33.4433333+00:00
Martin Evans 5 Reputation points
edited a comment 2025-08-11T23:55:25.1233333+00:00
jeffhubb 0 Reputation points Microsoft Employee
1 answer

Any way to convert .one downloaded OneNote files to another file type?

I have previously downloaded multiple OneNote notebooks onto my laptop when my OneDrive was running low on storage. I tried to import those notebooks again recently using OneNote through the website (as instructed, I uploaded the folder, and not the zip…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-08-08T18:58:42.8233333+00:00
spottedtowhee-2126 0 Reputation points
commented 2025-08-09T12:35:12.41+00:00
Diane P 3,050 Reputation points Independent Advisor
1 answer

Older OneNote Version for OS Monterey

I would like to download OneNote on my early 2015 MacBook Air operating Monterey v. 12.7.6. The version available in the App Store is not compatible with an OS earlier than 13. I do not want to download all of Microsoft Office; I only want to download…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-08-09T06:16:10.2433333+00:00
g 0 Reputation points
answered 2025-08-09T06:54:10.1766667+00:00
Sumit D - IA 132K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to delete notebooks in OneNote that 'don't exist' but still show up

I have two notebooks in OneNote that I have tried to delete. I can't do anything with them. They are old and I no longer need them. However, I don't get a 'delete' option from the three dots and when I click on them I get 'Item does not exist It may have…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-07-24T02:47:46.66+00:00
Lynne Gillam 25 Reputation points
commented 2025-08-07T07:20:55.12+00:00
Lynne Gillam 25 Reputation points
1 answer

Error 0x0 when I try to authorize my OneNote apps on MacOS

I get an Error 0x0 when I try to authorize my OneNote apps on MacOS. I've rebooted the device, I've updated the software and I can access OneNote on my other Macbook and online.

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-07-25T14:07:45.3766667+00:00
Rich Robinson 0 Reputation points
answered 2025-07-25T16:05:37.8433333+00:00
Marie B 610 Reputation points
6 answers

OneNote for Mac v16.66.1 with Catalina OS X 10.15.7 will not sync

Error is "We couldn't open this section." Problem started sometime around May 15, 2025

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-05-20T16:01:45+00:00
Anonymous
1 answer

OneNote Sync Error and Compatibility Issue on macOS Monterey

Hello, I’m experiencing a persistent sync issue with OneNote. The app displays the message:"Sync Error: Please refresh this notebook to continue syncing," but after multiple refresh attempts, the notebook still won’t sync and none of my notes…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-06-21T23:49:39+00:00
Anonymous
1 answer

I logged out of my OneNote and it deleted my notebook and sections. How can I recover this?

I logged out of my OneNote to try and create a new Notebook and it deleted my current notebook and all my sections. How can I recover this? This is really crucial please! It is saying misplaced sections but everything was in the same notebook.

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-07-07T01:57:38+00:00
Anonymous
3 answers

Can't sync OneNote notebooks from online to Mac app due to "account is out of space error", which it's not. Other Office apps are ok.

I've changed my MS Office Family subscription email address (by subscribing with a new Outlook account). Everything works well except for the OneNote app which won't sync the three notebooks that I see when I open the online OneNote. I've opened the…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-07-08T10:41:03+00:00
Anonymous
2 answers

Onenote email address is old and different to new 365 email address and can't log in on my Macbook

I have had Onenote on my iPhone and on my old Macbook for ages using an old Hotmail email address. I also subsequently purchased a 365 account to use Office products, but using a different email address ( an outlook address, because my Hotmail now gets…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-06-10T06:26:08+00:00
Anonymous
9 answers

My OneNote cannot sync even if I have ample OneDrive storage

Help! I cannot edit nor add new new section groups, as when I try, an error that says OneNote cannot sync due to insufficient storage, where in fact I have only used 20% of my 1TB OneDrive allocation.

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-07-10T10:01:09+00:00
Anonymous
1 answer

Unable to use OneNote on MacBook

Hi, I'm using a MacBook Air with the latest software and Microsoft 365. All of the other applications work perfectly apart from this one! I have followed all of the threads that I can find, but nothing seems to work. I've signed in and out, deleted the…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-06-29T17:54:56+00:00
Anonymous
1 answer

I can't send emails for Outlook to OneNote. I get the following error.

Error: "an unexpected host was loaded when attempting to perform silent auth: DOMException was thrown: 'SecurityError: Sandbox access violation: Blocked a frame at "https://www.onenote.com" from accessing a cross-origin frame. The frame…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-05-19T21:42:06+00:00
Anonymous
6 answers One of the answers was accepted by the question author.

ONENOTE : sync error. lost all last months files (lost files not compatible with new version ?)

My local onenote file wouldn't sync for a few months with the oneline version. However i was still able to see a sync between my mac and my iphone. 1 week ago, i noticed that my Notebook would not sync on my iphone either. and yesterday i found out that…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-05-21T00:31:19+00:00
Anonymous
11 answers One of the answers was accepted by the question author.

Deleting certain Office applications

There are several applications that I do not use. Can I just drag them to the Trash? I would not want the action to mess up the Update application because it could not find all the applications that need to be updated.

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-04-16T16:00:54+00:00
Anonymous
1 answer

Can't print notes from OneNote app Ono MacBook Air

I use OneNote for homeschooling, and I just tried printing my daughter's math schedule for the next month. In the print screen, it shows up as two pages. But when I print, only one page comes out. I tried selecting just page 2, and it told me no page was…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-04-28T00:30:09+00:00
Anonymous
1 answer

One note not syncing my free 10+ year account which I frequently use after I added another paid M365 account to the same Mac device

Hello team, I have been using my account which I have been using for 10+ years and this account is an unpaid account to my Mac device. More recently I added another M365 paid account. After I added the two accounts, my one note which was on my free…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-05-27T18:07:23+00:00
Anonymous
1 answer

OneNote won't sync and updates don't work.

I have been using OneNote, version 16.16.27 (201012), without issue for years. Today it says it needs to 'sync' but it doesn't. I can't open any of the pages. I checked the updates but it says I need to 'upgrade' in order to install the updates. How can…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-06-27T17:03:33+00:00
Anonymous
4 answers

Cannot Create or Open Notebook in OneNote on Mac. "Please sign in with a valid OneDrive or Sharepoint Account"

I have had nothing but problems with OneNote lately. Last year the app refused to work and it would lock up and give the pinwheel when I typed around 8 to 10 characters. I had to use the web browser version which works...okay. Then recently I discovered…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-04-01T14:05:00+00:00
Anonymous
1 answer

send email to onenote not working

The Send email to onenote from my gmail stopped working suddenly. I generally send email to ******@onenote.com and have set up a section in onenote. emails are not showing up.

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-04-06T18:06:38+00:00
Anonymous