Microsoft Security Microsoft Entra Microsoft Entra External ID

3 answers

Entra External ID - Unable to enable native authentication

I'm unable to enable native authentication for my application under App registrations > Authentication > Settings > Enable native authentication. It says saved successfully but when I refresh the page it is still off and my application is…

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Aaron Zhong 10

edited an answer

Monalisha Jena 0 Microsoft External Staff Moderator

0 answers

Catch 22 for blocked tenant: Error code: AADSTS5000225

Hello, I got the email stating my account would be deleted by 17th of August. I've just logged in and added Pay-as-you-go, but now i still just get the "This tenant has been blocked due to inactivity" message and i cannot enter azure at all. I…

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Augustbt 0

commented

Monalisha Jena 0 Microsoft External Staff Moderator

0 answers

How can I set up B2B collaboration with cross-tenant synchronization for users (authentication) and groups (authorization) between two Entra ID tenants?

In my current setup, I have two tenants: one for employees and another for external users. Using AD Connect, I am syncing users and groups from two on-premises Active Directories — one for employees and another for outsourced users. After syncing with AD…

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Vishwajeet Kamble 0

2 answers

2 Factor Authentication Issues

This is not my skill set so I am going to do my best to explain this without resorting to the use of "thingy". I can't setup my email address in the MS authenticator app because it is currently connected to an old phone (at least that is my…

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Daniel Banker 0

commented

Saritha Bandaru 335 Microsoft External Staff Moderator

2 answers

I cant leave another organization

Hello Please i need your help on this issue. I have an account that is attached to "another organization" but is not being allowed to leave. When I try to leave for him, I also get an error.

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IniobongNkanga-8038 971

commented

CrazyKats 7,340 Volunteer Moderator

2 answers

'AADSTS500207: The account type can't be used for the resource you're trying to access' error when trying to access custom scope in an External Tenant

Hello, I am having issues when trying to sign into my External tenant and specifying a custom scope. The error happens when I am making use of the MSAL library but also when attempting to authenticate with Postman or Insomnia. I have set my authority to…

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Sam Anson 25

commented

Tlotlo Sebeela 0

4 answers

Azure AD B2C sms customization

We are using phone number based authentication using Azure AD B2C custom policies. In that we are looking for a way to customize the content of the sms that is sent for verification code. But we did not find any documentation for doing that. Can…

asked

Srinivas Sripathi 41

answered

Vishwagnya, Anumandla 0

0 answers

Blazor Server App with Entra ID - Role Claims Not Available in User Principal

My Blazor Server app uses the Microsoft.Identity.Web framework with Entra ID (Azure AD) as the authentication provider. Authentication works correctly, but user role claims are not present in the authenticated user principal. As a result, any…

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Ben Wilson 25

edited a comment

Ben Wilson 25

2 answers

help me to login to microsoft account

Hello microsoft, I can't access my admin account. I'm the only one with access and there are no other admin accounts, only one account in this photo. my authenticator phone has been reset and not backed up. I don't have the verification code saved. I…

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Nuha Abdul Mukaffi 40

edited a comment

Glynn, Tarance@EDD 0

1 answer

How to get a custom claim inside the access token

Inside the docs there is a detailed explanation on how to add a claim from an external system…

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David De Jaeger 25

commented

Andre Correa 0

1 answer

Problem with Azure b2c sending 2fa mobile authentication sms to Chechia nunbers

This is similar to our request with ID: 2411****0001506 When a Czech mobile number (+420 **PII removed**90) is used for 2fa on the azure b2c built in login flow the user does not receive an sms and gets the error (The phone number you provided is…

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Andreas Mavromichalis 1

commented

Raja Pothuraju 29,330 Microsoft External Staff Moderator

1 answer

Action required: Make a purchase by September 5, 2025 to continue using your tenant

Hi, I received the message: “Complete a purchase by September 5, 2025 to keep your account active.” However, I am actively using this tenant to create app registrations and to authenticate users via OpenID Connect (OIDC). Since the tenant is in use for…

asked

Jagadeesh Yarra 10

commented

Praveen Chivarla 5 Microsoft External Staff Moderator

1 answer

Locked out of Azure and can't set up MFA due to conflict betwen personal MS account and Azure accounts.

I'm locked out of m Azure tenant due to a conflict between my personal Microsoft account and the Azure work account using the same email address. The system defaults to my personal account and I can't access the Azure envirornment or reset MFA. I am…

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Darcy Zulpo 0

edited the question

Bhargavi Naragani 7,445 Microsoft External Staff Moderator

2 answers

Unable to retrieve sign‑in logs (NonInteractiveSignIns, NonInteractiveSignIns_AuthDetails, MSISignIns, ApplicationSignIns)

I am attempting to retrieve sign‑in log files in Entra ID by navigating to Monitoring > Sign‑in logs > Download > CSV and clicking the “Download” button to obtain six log files. However, over the past three days, I have been receiving error…

asked

takeuchi kiyoko 41

answered

takeuchi kiyoko 41

1 answer

We are currently evaluating the migration from Azure AD B2C to Microsoft Entra. To complete our analysis and plan accordingly, we require clarity on the following items:

Problem Statement We are currently evaluating the migration from Azure AD B2C to Microsoft Entra. To complete our analysis and plan accordingly, we require clarity on the following items: Availability and parity of B2C features within Entra Planned or…

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ZTS 40

edited a comment

Raja Pothuraju 29,330 Microsoft External Staff Moderator

0 answers

Guest user is enabled to access the reports.

The report is housed in a workspace with Premium capacity. All the necessary steps are taken care to add cross-tenant access into the distribution group however the report does not reflect in their shared with me folder. Additionally, User does not have…

asked

mrunali rajwade 0

edited the question

Gérard Oomens 105.1K Volunteer Moderator

0 answers

Configuring MFA for External Users and Blocking Legacy Authentication in Microsoft Entra External ID

I'm trying to enable Multi-Factor Authentication (MFA) for external users in my Microsoft Entra External ID tenant (free tier) using Conditional Access policies. I've followed the documentation to create a policy for this, which requires me to disable…

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Brian Kanode 0

0 answers

How to create Custom Policies for multiple clients

As IDP we have to handle multiple clients and some business logic could only be implemented in custom policies. As the policy needs clientid and other variables for each client, whats the right way to do it. Should we create custom policy for each…

asked

Gurpreet0101Singh-9444 70

commented

Gurpreet0101Singh-9444 70

2 answers

Invited guest users are not able to do 2 factor authentication when signing into application from external tenant.

I have invited a guest user into my entra external tenant. When the guest logs into an existing application that is present in the external tenant. The guest user enters their email then performs email otp. Then they are errored out. I want the user…

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Leon Huynh 0

edited a comment

Pradeep M 9,785 Microsoft External Staff Moderator

2 answers

B2B collaboration user couldn't change password

Hi guys, help me to understand cause of the issue. I have 2 users converted to external B2B collaboration(to let them use external email address as a login). One can login to entra account by https://login.microsoftonline.com/with his invitation external…

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Admin Ballzere 0

edited a comment

Pradeep M 9,785 Microsoft External Staff Moderator

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3,383 questions with Microsoft Security | Microsoft Entra | Microsoft Entra External ID tags

Entra External ID - Unable to enable native authentication

Catch 22 for blocked tenant: Error code: AADSTS5000225

How can I set up B2B collaboration with cross-tenant synchronization for users (authentication) and groups (authorization) between two Entra ID tenants?

2 Factor Authentication Issues

I cant leave another organization

'AADSTS500207: The account type can't be used for the resource you're trying to access' error when trying to access custom scope in an External Tenant

Azure AD B2C sms customization

Blazor Server App with Entra ID - Role Claims Not Available in User Principal

help me to login to microsoft account

How to get a custom claim inside the access token

Problem with Azure b2c sending 2fa mobile authentication sms to Chechia nunbers

Action required: Make a purchase by September 5, 2025 to continue using your tenant

Locked out of Azure and can't set up MFA due to conflict betwen personal MS account and Azure accounts.

Unable to retrieve sign‑in logs (NonInteractiveSignIns, NonInteractiveSignIns_AuthDetails, MSISignIns, ApplicationSignIns)

We are currently evaluating the migration from Azure AD B2C to Microsoft Entra. To complete our analysis and plan accordingly, we require clarity on the following items:

Guest user is enabled to access the reports.

Configuring MFA for External Users and Blocking Legacy Authentication in Microsoft Entra External ID

How to create Custom Policies for multiple clients

Invited guest users are not able to do 2 factor authentication when signing into application from external tenant.

B2B collaboration user couldn't change password