1,108 questions
1,108 questions with Surface | Surface Laptop | Display and screen tags
1 answer
Surface Laptop 7 Screen Backlight Not Working Correctly After Latest Hardware Update
I installed the "Microsoft Corporation - System Hardware Update - 7/25/2025" on my Surface Laptop 7th gen running the latest Windows 11 update and using a Snapdragon X Plus chip on August 9th. Ever since installing that update my screen…
Surface | Surface Laptop | Display and screen
asked 2025-08-12T05:02:45.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 41%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Julian
0
Reputation points
answered 2025-08-12T13:12:00.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 92%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jay Mark Dullan
315
Reputation points
Independent Advisor
1 answer
Stylus compatibility for Surface Laptop, 7th Edition
Does the Microsoft Surface Laptop, 7th Edition, support a stylus??
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-08-11T14:51:02.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Grant Nelson
0
Reputation points
answered 2025-08-11T15:34:40.6633333+00:00
Restee Miranda
615
Reputation points
Independent Advisor
1 answer
Connecting a Microsoft Surface 7 Laptop to three monitors
Hi: I've read the prior threads showing trouble connecting the Microsoft Surface Laptops to more than two screens. Is Microsoft working on this? It seems fairly basic these days for consumers to work off more than two screens. I'm currently working…
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-08-11T14:22:01.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 2%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brian Rosenblatt
0
Reputation points
answered 2025-08-11T15:05:22.69+00:00
Jay Mark Dullan
315
Reputation points
Independent Advisor
1 answer
How to fix my laptop computer that won’t turn on. The windows screen pops up then goes back to black.
I try to turn on my computer and it won’t fully turn on. When i plug it in the light comes on and it will bring up the windows sign when I hit the power button. But it appears then disappears then appears and disappears again. I’ll hold it for up to a…
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-08-11T01:07:45.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 67%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ryan Steinke
0
Reputation points
answered 2025-08-11T13:45:48.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Carl Nazario
710
Reputation points
Independent Advisor
1 answer
pen compability for surface laptop 7
I have just recently bought the new surface laptop 7 only to find out that it does not support the surface pen. I was woundering wether this is a software or hardware issue. If it is a software issue, will microsoft fix this with new updates?
Surface | Surface Laptop | Display and screen
1,108 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 98%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
where can I find an HID Compliant touch screen driver, mine is missing
where can I find an HID Compliant touch screen driver, mine is missing
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-08-07T13:27:33.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tony Farrell
0
Reputation points
commented 2025-08-08T08:55:47.8066667+00:00
Tony Farrell
0
Reputation points
1 answer
Surface Laptop Go 2 screen shows Windows logo during boot then turns black
Initially, my Surface Laptop became unresponsive to mouse movement, with the screen frozen and the mouse disappearing from the screen. I could temporarily resolve the problem by using Alt+Tab to switch to another application, which would unfreeze the…
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-08-06T12:14:30.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bin Ji
0
Reputation points
answered 2025-08-06T14:59:59.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
535
Reputation points
Independent Advisor
1 answer
I have intel based surface laptop 7 - cant get microsoft surface pen to work with it
i can connect by bluetooth to the pen - but it doesnt do anything on my brand new surface laptop 7 with intel processor - 15 inch screen
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-31T13:46:33.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Peter Gardner
0
Reputation points
answered 2025-07-31T13:50:37.27+00:00
Barb Bowman
78,145
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Why is my screen stuck on “Trusted platform module” “secure boot control” “configure alternatief system boot order” “advanced device security”
My screen is stuck like this and I don’t know how to remove it to reset my laptop (Surface pro 8)
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-23T16:50:14.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tanisha Cepeda
20
Reputation points
commented 2025-07-26T22:53:23.02+00:00
Tanisha Cepeda
20
Reputation points
1 answer
surface laptop vibration issue
why does my surface laptop have a vibration on the back of the keyboard
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-21T01:29:49.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 57.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Maisey
0
Reputation points
answered 2025-07-21T15:33:52.14+00:00
John Carl Nazario
710
Reputation points
Independent Advisor
1 answer
In keyboard layout how to stop @ being typed only by ". Very confusing for a new computer.
I purchased a Microsoft Surface computer today. The crazy thing is I can only type @ by typing ". ( And visa versa.) There is an obvious keyboard layout problem that I cannot fix. Is there a simple easy to follow procedure for finding a correct…
Surface | Surface Laptop | Display and screen
1,108 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 55.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Display brightness is unstable after latest Windows 11 update on Surface Laptop 4
After updating to the latest version of Windows 11 (Version 23H2, Build [22631.5624]), the brightness control on my Surface Laptop 4 has become unusable. At 99% brightness, the screen is extremely dim and hard to see. At 100% brightness, the screen…
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-13T09:00:43.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nga Nguyen
0
Reputation points
answered 2025-07-14T16:07:11.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeric
725
Reputation points
Independent Advisor
2 answers
Microsoft Surface Laptop 7 initially specs was stated to suggest styluses/pens (active). Now I find after buying a few from the community that they have stated that they don't!! Surface laptops always did, and the latest device never stated otherwise
Microsoft Surface Laptop 7 initially specs was stated to suggest styluses/pens (active). Now I find after buying one that the community has stated that they don't!! Surface laptops always did, and the latest device never stated otherwise. This laptop's…
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-05T00:55:06.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 60%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fahad Mushtaq
0
Reputation points
answered 2025-07-09T12:43:20.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 7.000000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jo
0
Reputation points
2 answers
Connecting Surface Laptop 3 to Dual HP Monitors
Hi, I'm trying to connect my Surface Laptop 3 to two HP 24F monitors (via a mini docking station). This previously worked with my old laptop (Dell Lattitude). However, when I connect the docking station to my Surface, the monitors replicate what is on my…
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2020-06-09T13:24:51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Surface Laptop Studio 2 screen cracked with no cause - any advice on pursuing Microsoft to fund repairs?
My screen has a large crack that appeared out of the blue without any cause. I've had the laptop for under 2 years. I've tried to request a repair online however I don't think it's appropriate that I pay 50% of the computer's cost for a defect that…
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-05-07T07:43:13+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
MICROSOFT WONT RETURN MY LAPTOP NOR ANSWER ME
I purchased a Surface 3 in November 2020 with a 4-year warranty that expires November 2024. In October 2023, I opened a service order for a cracked screen and mailed my laptop in per the instructions and barcode generated by Microsoft. I received…
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2024-01-13T22:22:57+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Stylus for a Surface Laptop 7
Is there a stylus that will work with the new Surface Laptop 7?
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-09T12:39:50.46+00:00
Jo
0
Reputation points
edited an answer 2025-07-09T16:36:52.86+00:00
Barb Bowman
78,145
Reputation points MVP
Volunteer Moderator
1 answer
Surface Laptop 7 13.8" Display Assembly out of stock
When can we expect a restocking of the display assembly for the 13.8" Surface Laptop 7 (2036) https://www.microsoft.com/en-us/d/surface-laptop-7th-edition-replacement-display-assembly/93n443xffhck/7VFP
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-09T12:55:43.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 10%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chris Hunte
0
Reputation points
answered 2025-07-09T16:20:14.8066667+00:00
Barb Bowman
78,145
Reputation points MVP
Volunteer Moderator
1 answer
I need a center where i can fix the broken screen of mymicosoft surface pro 11
I have microsoft surface pro 11, my screen get broken, here in eastern province in saudi arabia i coul dont find any center to fix it
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-14T06:57:09.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
NARJES ALSHAIKH JAFAR
0
Reputation points
answered 2025-07-14T07:39:52.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
132.1K
Reputation points
Independent Advisor
1 answer
how do i complete a factory reset on my laptop Surface Laptop Go i5/8/128
i need to do a factory reset on my daughter's mini surface laptop but she doesn't remember her password. i have pressed shift and the power button , then selected restart several times and i do not get the option to reset. what do i do?
Surface | Surface Laptop | Display and screen
1,108 questions
asked 2025-07-14T15:33:15.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 97%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mayelin Alvarez
0
Reputation points
answered 2025-07-14T15:44:57.0166667+00:00
Barb Bowman
78,145
Reputation points MVP
Volunteer Moderator