3,237 questions with Surface | Surface Pro | Display and screen tags

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1 answer

I have a problem with the resolution of a second monitor as it became low after an update

I have a Microsoft surface Pro 11 and after an update today the resolution of the second monitor is very low. I have follow all advice (update drivers, checked display settings, restore monitor to factory settings, etc) with no luck. I have restarted…

Surface | Surface Pro | Display and screen
asked 2025-08-12T09:11:45.4866667+00:00
Maria Romero-Gonzalez 0 Reputation points
edited a comment 2025-08-12T19:15:56.9033333+00:00
John Carl Nazario 710 Reputation points Independent Advisor
1 answer

Surface 8 wont detect 3rd screen

Pro 8 wont detect 3rd screen. Have purchased a new minidock, updated drivers, reinstalled windows, checked cables What am i doing wrong?

Surface | Surface Pro | Display and screen
asked 2025-08-12T15:46:06.5066667+00:00
Jim Keay 0 Reputation points
answered 2025-08-12T16:45:54.8166667+00:00
Harold Milan 535 Reputation points Independent Advisor
1 answer

Surface pro 11 5G Dolby Vision not working

Hi it's been almost a year since the Surface Pro 11 5g models released and the issue of Dolby Vision not working has still not been resolved. Is anyone looking into this. Its just a driver or software issue that should easily get fixed if any effort was…

Surface | Surface Pro | Display and screen
asked 2025-08-09T00:17:25.1533333+00:00
XO 0 Reputation points
answered 2025-08-09T15:19:20.32+00:00
John Carl Nazario 710 Reputation points Independent Advisor
2 answers

Extended Display Monitors won't adjust Display Resolution after Auto-Update

Hello, I have a surface pro 11 connected to a docking station with 2 monitors. I was hit with an auto update last night and this morning my monitors Aspect Ratio is off and won't allow me to change their Display Resolution under Display Settings. I…

Surface | Surface Pro | Display and screen
asked 2025-08-08T17:10:53.8566667+00:00
First_Last123 0 Reputation points
answered 2025-08-08T19:18:28.4633333+00:00
JANSHER 700 Reputation points Independent Advisor
1 answer

surface pro 7 plus auto-rotate issue

Hello everyone, I'm having an issue with my Microsoft Surface Pro 7+ where the auto-rotate feature has stopped working. This happened right after I updated my Windows and Intel GPU drivers. Here's what I've tried so far to fix it: I've installed all the…

Surface | Surface Pro | Display and screen
asked 2025-08-07T13:19:38.9366667+00:00
oussama errafik 0 Reputation points
commented 2025-08-07T18:04:45.11+00:00
Jeric 725 Reputation points Independent Advisor
3 answers

AUTO ROTATE NOT WORKING ON MY SURFACE PRO 7+

hi everyone i am currently having an issue with my microsoft surface pro 7+ i lost the feature to auto-rotate i did everything installed the lastest firmware and windows update, this all happened after i updated windows and my intel gpu drivers and i…

Surface | Surface Pro | Display and screen
asked 2025-08-05T12:02:56.23+00:00
oussama errafik 0 Reputation points
commented 2025-08-07T17:23:22.4666667+00:00
Carlo Luna 640 Reputation points Independent Advisor
1 answer

my face recognition and now my pin no longer work to login to my surface pro

my face recognition and now my pin no longer work to login to my surface pro. I have to use my password now. when i finally login and go to settings to try and set them back up, it's says currently unavailable. I've tried restarting but nothing works.

Surface | Surface Pro | Display and screen
asked 2025-08-07T01:17:17.62+00:00
Flo Langilotti 0 Reputation points
answered 2025-08-07T14:09:18.0166667+00:00
JANSHER 700 Reputation points Independent Advisor
1 answer

Does Surface pro work with 3 external monitors?

Hello, I would like to get a surface pro 12 inch 2025, 2 in one laptop, but I currently have a set up of 3 external monitors, connected with a Docking Station HP Thunderbolt G5, this surface pro laptop will work using 3 external monitors at the same…

Surface | Surface Pro | Display and screen
asked 2025-08-05T05:37:31.3666667+00:00
IGNACIO FONSECA HERNANDEZ 0 Reputation points
answered 2025-08-05T14:20:40.3166667+00:00
John Carl Nazario 710 Reputation points Independent Advisor
1 answer

Trying to file a claim with Microsoft Complete-warranty expires Sept 2 2025

I am having trouble getting Microsoft Support to open a repair through Microsoft Complete for my Surface Pro 7+. My Surface Pro has a cracked screen near my camera, and I need this for college in a month. I used my personal email that is associated with…

Surface | Surface Pro | Display and screen
asked 2025-08-01T18:34:39.8766667+00:00
Matteo Rizzotti 0 Reputation points
answered 2025-08-01T20:16:55.3633333+00:00
JANSHER 700 Reputation points Independent Advisor
1 answer

Red C shaped section on display

I was recently given a surface pro 7 by my former boss a few weeks ago and it has an issue that only shows up when I charge it. There is a red C or bracket shaped section that shows up when it is nearing full charge or plugged in for a full charge and…

Surface | Surface Pro | Display and screen
asked 2025-07-30T21:31:06.66+00:00
Alex 0 Reputation points
commented 2025-08-01T17:17:20.62+00:00
Alex 0 Reputation points
2 answers

Should I put a screen protector on my microsoft surface pro 11?

I would like to put a screen protector on my microsoft surface pro (11th edition) as I don't want the screen to be damaged through excessive pen use, travel, etc... I wanted to know if using a screen protector is a good idea, and how that may affect the…

Surface | Surface Pro | Display and screen
asked 2025-07-29T17:11:29.9733333+00:00
M 0 Reputation points
commented 2025-07-30T19:05:04.1766667+00:00
Barb Bowman 78,145 Reputation points MVP Volunteer Moderator
1 answer

How to fix account error picture?

Hello, my windows 11 Surface Pro PC refuses to change my account picture. It gives me an Account Picture error saying "setting the account picture failed, please try again"...I tried to change it through web but my lockscreen pic still does not…

Surface | Surface Pro | Display and screen
asked 2025-07-27T17:58:42.0566667+00:00
Kaelyn Brooke 0 Reputation points
answered 2025-07-27T19:34:49.4766667+00:00
Edward Schlobohm01 540 Reputation points Independent Advisor
1 answer

how to use upper keywords

how to use at the rate keyboard on surface keyboard in or upper letter in key boards

Surface | Surface Pro | Display and screen
asked 2025-07-09T03:25:12.2066667+00:00
Mrityunjay 0 Reputation points
answered 2025-07-10T11:00:39.3+00:00
Kai-H 1,825 Reputation points Microsoft External Staff Moderator
2 answers

Screen locks of every few seconds

Surface pro 7 / windows 11 For few days screen locks off after few seconds even when actively working. Extremely frustrating. I have updated display driver settings amended battery power settings reversed last windows update - used troubleshoot…

Surface | Surface Pro | Display and screen
asked 2025-07-10T16:52:03.4633333+00:00
Anna Podlasek 0 Reputation points
commented 2025-07-14T18:00:44.24+00:00
Anna Podlasek 0 Reputation points
2 answers One of the answers was accepted by the question author.

I need help in Display regarding scaling

I was working on my Surface Pro 11 and changed the display scaling percentage from 100% to 125%. However, it has now increased to 300%, and I can't figure out how to change it back to 100%. Could I please get some assistance with this? Thank you, Stephen

Surface | Surface Pro | Display and screen
asked 2025-07-13T20:12:42.4666667+00:00
Stephen Rogerson 20 Reputation points
commented 2025-07-19T20:47:43.2033333+00:00
Stephen Rogerson 20 Reputation points
1 answer

How to fix issue with custom accent colour?

My Surface pro updated to Windows 11 a few days ago and there appears to be an issue with the custom accent colours in settings; when i select the colour I want, and press done, the colour I've selected dulls down quite a bit. (for example, I selected…

Surface | Surface Pro | Display and screen
asked 2025-07-24T23:58:08.27+00:00
Juliet Schroeder 0 Reputation points
answered 2025-07-25T14:03:44.8166667+00:00
Restee Miranda 615 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Vertical red squiggly lines on Surface Pro

My Surface Pro is only a year old and out of no where it is now displaying vertical red squiggly lines and feels very warm to the touch. I am able to see a clear screen on the external screen I connect it to, but if I try shutting down and holding the…

Surface | Surface Pro | Display and screen
asked 2025-07-25T14:21:09.9866667+00:00
Colmenm 20 Reputation points
answered 2025-07-25T17:38:10.9133333+00:00
Colmenm 20 Reputation points
0 answers

Lock screen

Why does my lock screen keep reverting back to the Microsoft logo?

Surface | Surface Pro | Display and screen
asked 2025-07-25T19:48:14.3966667+00:00
Frankie B 0 Reputation points
1 answer

Lock screen

Why does my Surface Pro 7 lock screen keep reverting back to the Microsoft default? I've tried all of the on-screen suggestions but none of them work. I've even deleted the picture in Windows\web. Thanks

Surface | Surface Pro | Display and screen
asked 2025-07-26T18:53:01.78+00:00
Frankie B 0 Reputation points
answered 2025-07-27T15:33:21.2966667+00:00
Edward Schlobohm01 540 Reputation points Independent Advisor
1 answer

Bonjour, Je rencontre actuellement un souci avec ma Surface Pro : elle n’arrive pas à se connecter à mes écrans Samsung. Lorsque je tente une connexion, la télévision détecte bien la tablette et la tentative de liaison démarre… mais échoue systématiqueme

Bonjour, Je rencontre actuellement un souci avec ma Surface Pro ARM : elle n’arrive pas à se connecter à mes écrans Samsung. Lorsque je tente une connexion, la télévision détecte bien la tablette et la tentative de liaison démarre… mais échoue…

Surface | Surface Pro | Display and screen
asked 2025-07-27T00:06:24.4+00:00
edited an answer 2025-07-27T14:14:54.9666667+00:00
Edward Schlobohm01 540 Reputation points Independent Advisor