9,844 questions
9,844 questions with Microsoft Security | Microsoft Authenticator tags
0 answers
I try to login but you ask me to use my Authenicator app which is the thing I hav an issue with but to get in I need to use the app which isn't WORKING
I have been trying to access my student account which I need to be able to do for my studies. THis is costing me credits. When I try to sign in I am asked to use the Authenicator App; so I press "Ican't access my Authenicator App at the…
Microsoft Security | Microsoft Authenticator
asked 2025-08-12T06:08:59.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 8%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roderick, Matthew (Student)
0
Reputation points
edited the question 2025-08-12T06:20:19.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
2,610
Reputation points Microsoft External Staff
Moderator
0 answers
Unable to Restore Account in Microsoft Authenticator After Removal
I removed my account from the Microsoft Authenticator app and want to add it back. Unfortunately, the only MFA method set up for the account is Microsoft Authenticator, which makes it impossible to sign in and restore access. As a result, I am locked out…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-12T06:01:17.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 99%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jamie Brown
0
Reputation points
asked 2025-08-12T06:01:17.8066667+00:00
Jamie Brown
0
Reputation points
0 answers
How to add back deleted auth code
I deleted an important code that I need to get back but cannot get the account back unless you guys can put it back on for me
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-12T05:28:36.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 57.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Asp14 paxhia
0
Reputation points
asked 2025-08-12T05:28:36.48+00:00
Asp14 paxhia
0
Reputation points
0 answers
Can't access Entra ID because authentication method needs re registering. Cannot re register as I accidentally
Can't access Entra ID because authentication method needs re registering. Cannot re register as I accidentally deleted the Azure account from my authenticator app. Error Code: 500121 Request Id: f9ae86e5-2860-476b-a4f9-8c9ce0510a00 Correlation Id:…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-12T02:48:08.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 24%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOF%3C/text%3E%3C/svg%3E)
Oscar Figueroa
0
Reputation points
asked 2025-08-12T02:48:08.7333333+00:00
Oscar Figueroa
0
Reputation points
2 answers
I cannot login to my business account due to "Error Code: 399287"
I cannot login to my business account due to "Error Code: 399287". I need help, pls!
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T08:18:57.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 47%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYV%3C/text%3E%3C/svg%3E)
Yves Valentin
0
Reputation points
edited an answer 2025-08-12T01:55:03.49+00:00
Gunasekar N
26,885
Reputation points
Independent Advisor
2 answers
Someone else successfully login without going through authenticator app!!??
I used to have big concerns few years ago because I found there were people all over the world trying to sign in my Microsoft account. I did some research and there were suggestions to create an alias email address and use it to sign in, so that…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-07-27T02:21:58.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 76%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dong Hao Zuo
5
Reputation points
edited a comment 2025-08-12T00:55:46.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Ric T
10
Reputation points
0 answers
Lost connection between Facebook & Microsoft Authenticator when I get a new phone
I have Facebook set up to use Microsoft Authenticator for 2FA. However, apparently I didn’t have iCloud backup set up, and when I got a new phone, Microsoft Authenticator no longer connects to my Facebook. There is no way to change the 2FA within…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-12T00:50:15.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 12%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kira Lesser
0
Reputation points
asked 2025-08-12T00:50:15.12+00:00
Kira Lesser
0
Reputation points
0 answers
How do I get the Microsoft Authenticator app on my lenovo Yoga aura edition 9?
I work for TD bank and I have purchased a new Lenovo Yoga uara edition 9. I would like this device to be one of my BYOD set ups. In order to do this, I need to download the microsoft authenticator app on this device. I do not know how to download this…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T21:18:20.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 46%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brad Brazier
0
Reputation points
edited the question 2025-08-11T23:42:22.11+00:00
Gérard Oomens
105.1K
Reputation points
Volunteer Moderator
0 answers
Potential massive security breach. Already recently changed all my PW.
When i logged onto my personal desktop computer today i was greeted with Micrsoft one drive saying i need to prove who i am and use my password. I went to enter my password that i had already changed less than 2 weeks ago after kicking someone out of my…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T23:10:06.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 3%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
i'm not giving my name to a machine!
0
Reputation points
edited the question 2025-08-11T23:36:59.4+00:00
i'm not giving my name to a machine!
0
Reputation points
0 answers
Is this allowed or not
Is it allowed to let my friend log in to my account to buy me something then log out? Because i heard that its agains't microsoft's terms of service but i talked to a live agent and he told me its okay so can someone please tell me if its allowed or not
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T21:32:18.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 48%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Youssef mahmoud
0
Reputation points
asked 2025-08-11T21:32:18.4033333+00:00
Youssef mahmoud
0
Reputation points
1 answer
Lost my Authenticator app
Hello, Recently i changed my phone, and i lost my Authenticator app, and i cannot connect to any accounts (Office 365 nor One Drive). Even if i try to recover my Authenticator, it request the Authanticator code, or pop-up message with the number, whis is…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T18:49:18.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
LUCIAN-RAZVAN COSERIU
0
Reputation points
answered 2025-08-11T20:21:44.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 31%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ6%3C/text%3E%3C/svg%3E)
Joerg 62
116
Reputation points
0 answers
Unable to sign into my Microsoft personal account due to Authenticator loophole
Hi, everyone For the last couple of days, I have had a problem accessing my Microsoft's To Do app. Somehow I was logged out from it, and it asked me to enter my email. After entering the email, it asked me to click code in the Authenticator app. The real…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T19:32:24.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 41%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kang Khalim
0
Reputation points
edited the question 2025-08-11T20:19:25.7033333+00:00
Gérard Oomens
105.1K
Reputation points
Volunteer Moderator
7 answers
Regenerate QR code to Readd Authenticator
Hello, I have a number of users who are stuck in an authenticator loop. They have somehow deleted the MS account out of their Authenticator app, or have a new phone where the old phone is unservicable and when trying to get a QR code on the web to…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2022-11-24T23:17:35.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 83%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
ScottY
56
Reputation points
answered 2025-08-11T17:26:51.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 6%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
terry leitch
0
Reputation points
0 answers
¿Cómo recuperar el acceso a Facebook si borre la cuenta en el autenticador?
Hola, buenos días. Por cambio de celular quise migrar mi autenticador a otro móvil pero antes borre la cuenta de Facebook del autenticador y ya no puedo entrar a mi perfil de Facebook.
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T17:18:12.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
ELVIS JOVANNI LOPEZ VARGAS
0
Reputation points
asked 2025-08-11T17:18:12.52+00:00
ELVIS JOVANNI LOPEZ VARGAS
0
Reputation points
2 answers
Cant sign in...a continuing loop of not being able to log in
Wow...I have waisted more time trying to log into an account being blocked at every turn....when I try to reset my password or use the login helper it says my account does not exist. I know it does because I receive emails related to the account...I…
Microsoft Security | Microsoft Authenticator
9,844 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
0 answers
Recover old authenticator
Hi, I’ve set up Microsoft Authenticator on a new iPhone. When I log in, I only see my Microsoft account. I previously had my Facebook account in the app, but it’s no longer shown. My old iPhone was lost and not backed up to iCloud. Now I can’t log in to…
Microsoft Security | Microsoft Authenticator
9,844 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 63%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
0 answers
Passkey not open
Passkey not open athecticatot code not generate so please solve this problem
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T14:47:03.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 70%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rajesh Babubhai Parmar
0
Reputation points
asked 2025-08-11T14:47:03.3633333+00:00
Rajesh Babubhai Parmar
0
Reputation points
0 answers
Login issue in my authenticator app.
I am working in dominos and have a dominos working email id but for some reason I am not able to log in with that id. Every time I login, I am notified to enter a verification code but I don't receive any thing in my authenticator app. For the same…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T14:35:17.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sarup Hussain
0
Reputation points
asked 2025-08-11T14:35:17.72+00:00
Sarup Hussain
0
Reputation points
0 answers
Can not restore microsoft authenticator from icloud backup
For some reason, my iPhone reset, and I recovered using the iCloud backup. However, when I try to use Microsoft Authenticator, the previous accounts are not there. When I try to restore from "Microsoft Authenticator backup", it prompts me to…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T14:24:30.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 53%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZY%3C/text%3E%3C/svg%3E)
zujun yang
0
Reputation points
asked 2025-08-11T14:24:30.0533333+00:00
zujun yang
0
Reputation points
0 answers
How to receive authentication notifications on my new phone?
I have recently upgraded my phone and have installed the authenticator app on the new phone. Yet when I go to sign in using 2 step authentication, the notification is sent to my old phone, not the new one. How do I make the notifactions go to my new…
Microsoft Security | Microsoft Authenticator
9,844 questions
asked 2025-08-11T13:12:34.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Irvine, Hamish
0
Reputation points
asked 2025-08-11T13:12:34.2266667+00:00
Irvine, Hamish
0
Reputation points