Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
This topic lists features that are planned to release from April 2025 through September 2025. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the previous wave's release plans, go to 2024 release wave 2 plan.
For a list of the next wave's release plans, go to 2025 release wave 2 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Copilot and agents
Revolutionize how marketers work and what they can achieve using Copilot, agents, and AI innovation in Customer Insights.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Transform your outreach with Copilot-powered voice conversations | Users by admins, makers, or analysts |
May 29, 2025 |
- | Nov 2025 |
Moments that matter
Respond to customers’ expectations in real time to engage them in moments that matter.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Streamline form filling and event registration with form prefill | Admins, makers, marketers, or analysts, automatically |
Sep 13, 2024 |
- |
Apr 15, 2025 |
| Understand customer inflows and exits at every journey step | Admins, makers, marketers, or analysts, automatically |
Dec 20, 2024 |
- |
May 31, 2025 |
| Orchestrate journeys using any marketing interaction | Admins, makers, marketers, or analysts, automatically | - | - |
Jul 8, 2025 |
| Personalize messages and make journey decisions based on web interactions | Admins, makers, marketers, or analysts, automatically |
Dec 17, 2024 |
- |
Apr 16, 2025 |
| Respect quiet times, engage based on location and time zones | Admins, makers, marketers, or analysts, automatically |
May 12, 2025 |
- |
Jul 1, 2025 |
| Pause and resume journeys to handle unplanned events | Admins, makers, marketers, or analysts, automatically |
Jun 17, 2025 |
- |
Jul 31, 2025 |
| Tailor follow-up strategies by reacting to multiple customer actions at once | Admins, makers, marketers, or analysts, automatically |
May 9, 2025 |
- |
Jul 8, 2025 |
| Get insights on email engagement with heatmap analytics | Admins, makers, marketers, or analysts, automatically |
Oct 1, 2024 |
- |
Jun 2, 2025 |
Unify sales and marketing
Accelerate revenue and increase lifetime value through seamless experiences that unify sales and marketing.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Maximize event capacity with waitlist registrations | Admins, makers, marketers, or analysts, automatically |
Mar 27, 2025 |
- |
Jul 21, 2025 |
| Collect extra customer info without updating your data model | Admins, makers, marketers, or analysts, automatically |
Mar 21, 2025 |
- | Sep 2025 |
| Create event portals with event and registration details using Power Pages | Admins, makers, marketers, or analysts, automatically |
Feb 24, 2025 |
- | Sep 2025 |
| Generate leads that link to an existing contact | Admins, makers, marketers, or analysts, automatically |
Dec 13, 2024 |
- | Sep 2025 |
| Create an event portal on your own website | Admins, makers, marketers, or analysts, automatically |
Feb 28, 2025 |
- | Sep 2025 |
| Collect extra event attendee information without updating your data model | Admins, makers, marketers, or analysts, automatically |
May 19, 2025 |
- | Sep 2025 |
- You are able to opt into some features as part of early access on February 3, 2025, including all mandatory changes that affect users. To learn more, go to Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.