791 questions
791 questions with Surface | Surface Laptop | Install and update tags
2 answers
How to enable virtualization in surface laptop
Hi, I am trying to enable virtualization support in my windows surface but I am not able to fnd the specific settings. When I read about it i see that it is by default enabled. But when I check the same through powershell it seems to be disabled.…
Surface | Surface Laptop | Install and update
asked 2025-08-11T12:32:56.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Abhale, Sankalp
0
Reputation points
commented 2025-08-12T13:26:26.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeric
725
Reputation points
Independent Advisor
1 answer
New MS Ssurface Laptop 7th ed. installed ZOOM but hit START get msg. needs to restart
Repeated restarts . Installed Zoom which opens but when I hit START I get shutdown. At times get message couldn't connect to internet looking for solutions 30 min restart. no solutions! Updated Windows 11 with the latest it eliminated the blue…
Surface | Surface Laptop | Install and update
791 questions
asked 2025-08-08T21:56:32.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 81%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
John Reichman
0
Reputation points
answered 2025-08-09T14:35:43.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Carl Nazario
710
Reputation points
Independent Advisor
1 answer
Compatible stylus/pen for a surface 7 laptop.
I need a stylus/pen for my surface 7 laptop. I purchased a "surface pen 2" along with this laptop. However, it turns out that the "surface pen 2" isn't compatible with it. (Not sure why microsoft would sell me this pen with this…
Surface | Surface Laptop | Install and update
791 questions
asked 2025-07-26T23:56:15.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 24%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Christopher Lund
0
Reputation points
answered 2025-07-27T15:03:31.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 46%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Edward Schlobohm01
540
Reputation points
Independent Advisor
1 answer
PLEASE FIX THE UPDATE!!!
I can't finish the update 2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553) It's always failed
Surface | Surface Laptop | Install and update
791 questions
asked 2025-07-17T05:06:10.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 11%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jovicly Tinh
0
Reputation points
commented 2025-07-25T19:00:11.3933333+00:00
Restee Miranda
615
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Adding RAM to Surface Laptop
Is it possible to add additional RAM to a Surface Laptop with 4GB of RAM? The laptop was purchased some time ago for basic tasks, but now there is a need for a program that requires 8GB of RAM. This is the original Surface Laptop model.
Surface | Surface Laptop | Install and update
791 questions
asked 2025-07-20T04:03:32.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Shnay Jaffe
20
Reputation points
accepted 2025-07-20T13:00:06.9866667+00:00
Shnay Jaffe
20
Reputation points
3 answers
The Secure Boot on the Surface Laptop 5 disabled unexpectedly
Today, I turned on my Surface Laptop 5, but it crashed and asked me to enter the BitLocker recovery key. I checked and found that Secure Boot was disabled. Additionally, the model name changed to "OEMID SKU Number," and the serial number…
Surface | Surface Laptop | Install and update
791 questions
asked 2025-07-17T14:35:48.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 70%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Amin
0
Reputation points
commented 2025-07-18T08:51:41.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 28.999999999999996%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Benjamin Poh
0
Reputation points
1 answer
Bitlocker recovery key
I recently registered my Surface Pro, the device appears in my account...but a bitlocker recovery key was not assigned. Can you tell me why this is? I have 2 devices in my account, an HP and a Surface Pro, the HP was also registered and it has a…
Surface | Surface Laptop | Install and update
791 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I bought a Surface laptop from MS site, but the credit card was initially declined for a fraud alert. I contacted the credit card company and they say it is fixed. The MS won’t allow me to change the payment method. How do I get the order going?
I bought a Surface laptop from MS site, but the credit card was initially declined for a fraud alert. I contacted the credit card company and they say it is fixed. The MS won’t allow me to change the payment method. How do I get the order going?
Surface | Surface Laptop | Install and update
791 questions
asked 2025-07-10T14:03:33.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Ted Wieczorek
20
Reputation points
accepted 2025-07-10T14:46:33.2833333+00:00
Ted Wieczorek
20
Reputation points
1 answer
Just want to add Gmail app to my windows 11 surface laptop
Try to add the app and it says I don't have authorization.
Surface | Surface Laptop | Install and update
791 questions
asked 2025-07-09T19:11:30.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joseph Pepe
0
Reputation points
answered 2025-07-09T19:18:00.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 2%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Palcouk
506
Reputation points
7 answers
I can't get my Microsoft surface to print in color. I have tried everything with no result. How can I get it to print in color?
I can't get my Microsoft Surface to print in Color. I have tried everything to get it to print in color. How do I do this?
Surface | Surface Laptop | Install and update
791 questions
asked 2022-01-17T23:28:32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Microsoft Support
What is the best way to get any help from Microsoft I have lodged an online enquiry and 2 days later getting nowhere the phone number just loops and is not helpful need help as windows has stuffed my new surface laptop, and i cant get help from Microsoft
Surface | Surface Laptop | Install and update
791 questions
asked 2024-07-15T12:42:49+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
Surface Laptop 2: windows not booting when switched on
Hi all, I have issue with my Microsoft surface laptop 2, but its windows get corrupted and i am not able to recover Tried multiple ways / options: Option 1: I have tried downloading Windows image recovery file --> Create boot Disc --> booting…
Surface | Surface Laptop | Install and update
791 questions
asked 2022-12-22T16:57:00+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
5 answers
Surface Laptop 3 asking for bitlocker recovery key even though it was never setup.
My windows surface laptop 3 has been acting up on boot-up the last week saying it couldn't find a bootable operating system, but restarting would bring up the normal windows sign-in procedure. During a scan, windows update (I assume that's what its…
Surface | Surface Laptop | Install and update
791 questions
asked 2023-01-23T22:15:53+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
Can't recover or reinstall Surface Laptop
I have a Surface Laptop that was running with high disk utilization during a Windows update. It then blue screened and wouldn't boot. I tried booting the Surface recovery software and it displayed the first part of the Bitlocker ID. Unfortunately this…
Surface | Surface Laptop | Install and update
791 questions
asked 2019-12-06T21:14:47+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
One of the answers was accepted by the question author.
Issues with Built-in Keyboard and Touchpad (Windows Surface Laptop 3)
Hello, I recently ran some updates on my Windows Surface Laptop 3 (Windows 11 Home, Version 21H2) and have been having issues with my keyboard and touchpad not responding. I have ran all available updates, updated all available drivers, and even reset…
Surface | Surface Laptop | Install and update
791 questions
asked 2022-08-21T03:28:24+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
Surface Laptop Go 2 PXE Boot losing network connection
We are trying to use PXE boot using Windows 10 version 21H2 on the new Surface Laptop Go 2 (not the tablet) and no matter where we put the drivers for the network connection it loses the connection about halfway through so the image won't fully deploy.…
Surface | Surface Laptop | Install and update
791 questions
asked 2022-11-21T14:14:45+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Touchpad clicking not working
Hello, Parts of my Surface Laptop 3's touchpad occasionally don't recognize left clicking without the use of a lot of force. The issue seems to be limited to the lower left quadrant (where one would normally want to left-click), but does appear to occur…
Surface | Surface Laptop | Install and update
791 questions
asked 2020-10-15T00:23:53+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Surface 3 laptop squeaky space bar
I bought this laptop a few days ago, the moment I got it and started typing I realised that the space bar was squeaky, primarily in the centre and its so damn loud. Its incredibly annoying, but I don't want to have to get a new laptop as I don't want to …
Surface | Surface Laptop | Install and update
791 questions
asked 2020-06-24T01:02:21+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
How to master reset laptop stuck at bitlocker
How can I reset or recover laptop. Won't get past bitlocker, won't reset. Have PW id but not all number actual PW.
Surface | Surface Laptop | Install and update
791 questions
asked 2024-07-17T11:40:12+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Creating a Recovery Drive doesn't leave enough space to copy recovery image
I am using the steps from the "Surface Recovery Image" article, but the recovery drive creation process automatically formats the drive into FAT32, limiting it to 32GB. After the recovery drive creation process is complete, there is not enough…
Surface | Surface Laptop | Install and update
791 questions
asked 2025-03-31T14:42:01+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous