560 questions with Azure Information Protection tags

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No on-prem AIP Scanner data recorded in Activity Explorer

Hi, According to https://learn.microsoft.com/en-us/microsoft-365/compliance/data-classification-activity-explorer-available-events?view=o365-worldwide, Activity Explorer should show data from many sources including: Azure Information Protection…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2022-06-30T23:44:46.857+00:00
Shim Kwan 301 Reputation points
commented 2025-08-07T18:30:28.3833333+00:00
Thomas Moen 0 Reputation points Microsoft Employee
3 answers One of the answers was accepted by the question author.

Connect-AipService is failing

I need to do Enable-AipService via PowerShell as it is not possible through any of the GUI:s. I get an error on command Connect-AipService before even login prompt comes up. Error: Connect-AipService : The attempt to connect to the Azure Information…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Server | User experience | PowerShell
asked 2024-01-12T11:28:24.58+00:00
JoeLAP 30 Reputation points
edited an answer 2025-08-01T06:03:41.9333333+00:00
RNareddy 2,505 Reputation points Microsoft External Staff Moderator
3 answers

Identity Protection-Risky Users error when attempting to dismiss user

Hello, I have a user in my Identity Protection>Risky Users that has been there for several months. This user was deleted a long time ago, and therefore I do not understand why this user is in the Risky user section? When I try to dismiss the user,…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,108 questions
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Entra | Other
asked 2024-04-01T21:46:07.18+00:00
DSC 0 Reputation points
edited an answer 2025-07-31T11:20:03.6+00:00
RNareddy 2,505 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft information protection: System.Runtime.InteropServices.COMException (0x800A175C)

Hi All, As AIP is going to be disabled , we have moved from AIP to built-in labeling , we are getting these two exceptions while launching the word from my application. We are using Microsoft.Office.Interop.Word.dll word interop library for interacting…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Microsoft 365 and Office | Development | Other
asked 2024-03-29T05:04:07.0733333+00:00
dkarthik363 25 Reputation points
edited an answer 2025-07-31T11:12:28.7266667+00:00
RNareddy 2,505 Reputation points Microsoft External Staff Moderator
5 answers One of the answers was accepted by the question author.

Sensitivity label works in Outlook web app but not desktop app

We are currently using M365 Business Premium licence and hence are using Azure Information Protection Premium Plan 1. We created an 'Internal' sensitivity label on compliance.microsoft.com, with "assign permissions now" configuration granting…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft Security | Microsoft Purview
asked 2024-04-30T13:00:43.08+00:00
Vishal Bakshi 76 Reputation points
edited an answer 2025-07-31T04:09:37.0066667+00:00
RNareddy 2,505 Reputation points Microsoft External Staff Moderator
1 answer

Delayed or Missing AIP Audit Logs for Protected Files

Subject: Delayed or Missing AIP Audit Logs for Protected Files Affected System/Service: Azure Information Protection (AIP) Impact: Delays of 20–40 minutes, or complete absence, of audit logs for file access events (e.g., file open, access denied) …

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2025-02-19T09:00:15.3033333+00:00
eylon 0 Reputation points
commented 2025-07-06T10:49:01.24+00:00
eylon 0 Reputation points
1 answer One of the answers was accepted by the question author.

MIP SDK and managed identities

I want to get a token that can decrypt an AIP protected file, by using the MIP SDK. This is working with certificate credentials. My idea is to use a managed identiy to get the token. My problem is, that I didn't find a way to configure the AIP Azure…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2025-06-20T17:39:08.8566667+00:00
Alexander P 41 Reputation points
accepted 2025-06-27T10:42:26.0566667+00:00
Alexander P 41 Reputation points
2 answers One of the answers was accepted by the question author.

AIP scanner not labelling the files on file share

We configured the scanner which is scanning the files and status of scan job is healthy. But is not labelling the files when we turned on Enforce setting on scan job. One other clue we noticed is, the log file does not show that enforce is set to On…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2021-02-24T23:45:59.64+00:00
Pa_D 1,076 Reputation points
commented 2025-06-04T21:21:33.4066667+00:00
Deep 20 Reputation points
2 answers

Azure information protection | Microsoft Purview Information Protection

Recently subscribed to Azure services for using Azure information protection related services, need to RMS SDK for customizing Microsoft Purview information protection recent new page asking me to go for Microsoft 365 E5 license to use its features,…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2025-05-28T06:37:22.6733333+00:00
anand.mantoju 0 Reputation points
answered 2025-05-28T07:30:45.06+00:00
phemanth 15,770 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How to disable data aggregation in interactive sign-in logs in Azure AD?

I would like to know if there is a way to disable data aggregation in the interactive sign-in logs in Azure AD. I have noticed that all sign-in events in our tenant have the same timestamp of 02:00:00 AM, which makes it impossible to sort them by date…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Graph
asked 2023-05-16T12:27:01.56+00:00
Thomas Krohnfuß 20 Reputation points
commented 2025-05-21T17:44:04.2433333+00:00
MavridesChristopher-4078 20 Reputation points
6 answers

+92 country code not supported

Hi microsoft support i am unable to add my number for Two step verification against my microsoft ID

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Microsoft Genomics
Microsoft Genomics
An Azure-based service for genome analysis.
5 questions
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
Windows for business | Windows Server | Devices and deployment | Configure application groups
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-04-16T15:07:25.94+00:00
Muhammad Gul Iqbal 35 Reputation points
commented 2025-04-16T01:59:55.4933333+00:00
MineFire Official 0 Reputation points
1 answer One of the answers was accepted by the question author.

Is there any tangible risks associated with enabling AIP for Sharepoint Online?

Good day to you! My company will soon be enabling Azure Information Protection (AIP) along with some testing of sensitivity labels for Sharepoint Online via this method…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2025-04-02T18:47:08.3066667+00:00
Hubbard, Christopher M 20 Reputation points
accepted 2025-04-02T19:32:36.04+00:00
Hubbard, Christopher M 20 Reputation points
4 answers

InformationProtection labels graph API not returning labels created in compliance center

Hi, I am using the graph API to retrieve information protection labels. I have noticed that new labels that I have made in the compliance center: https://compliance.microsoft.com/informationprotection?viewid=sensitivitylabels do not appear when…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2021-05-07T14:14:48.307+00:00
SH 1 Reputation point
answered 2025-02-04T05:31:23.2533333+00:00
Rashid Ahmed S Nadaf 0 Reputation points
1 answer One of the answers was accepted by the question author.

DLP Reporting - False Positive and Overrides

Hello, I am trying to create or export a report based on the DLP false positives and overrides report within the compliance center. https://learn.microsoft.com/en-us/microsoft-365/compliance/view-the-dlp-reports?view=o365-worldwide I am able…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Microsoft Security | Microsoft Purview
asked 2022-06-02T14:42:17.957+00:00
Jacob Ellis 26 Reputation points
commented 2025-03-29T13:53:42.64+00:00
Olajide Akinwande 0 Reputation points
1 answer

The Contextual Summary in the DLP Alert is not supported for a certain Sensitive Info Type

In the DLP (Data Loss Prevention) alerts page, we are getting the following error message when we try to view detected sensitive info type in an email. This section used to show the detected sensitive info type, the actual data and the location. Has…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Microsoft Security | Microsoft Purview
asked 2022-10-20T22:33:27.267+00:00
Ma06RC 1 Reputation point
answered 2025-03-12T10:12:56.03+00:00
Syed Unjum 0 Reputation points
3 answers

How to enable document "Save as" and "Export" features for documents protected by sensitivity labels

Hi, We are in the process of rolling out sensitivity labels for our users. Issue is that when our policy is applied and employee selects "INTERNAL" label - which only allows access to documents for organization employees - our employees are no…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2024-03-06T08:24:54.51+00:00
Andris Brigers 10 Reputation points
commented 2025-03-04T04:17:56.6866667+00:00
Andris Brigers 10 Reputation points
2 answers

AD RMS file bulk decryption using PowerShell

We’re in the process of trying to do a bulk decryption of Office files that were encrypted by AD RMS. We've identified a potentially effective PowerShell command, "Unprotect-RMSFile," that could address our decryption needs. We expected this…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint | For business | Windows
Windows for business | Windows Server | User experience | PowerShell
asked 2024-05-13T01:40:49.1666667+00:00
Premanan Rathakrishnan 0 Reputation points
answered 2025-01-10T16:39:02.99+00:00
Bruno Gomes 111 Reputation points
1 answer One of the answers was accepted by the question author.

How to convert Office doc documents to docx using C# or Java

Hello, I'm making a test program that applies AIP labels and the doc or ppt files I used to use before get an error when applying labels. Is there an SDK or library that I can switch to a format for applying labels (e.g. .pptx, .docx, .xlsx)?

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Microsoft 365 and Office | Development | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-01-10T03:08:10.18+00:00
정용우 100 Reputation points
edited the question 2025-01-20T07:34:52.3933333+00:00
Emi Zhang-MSFT 30,071 Reputation points Microsoft External Staff
1 answer

Email encryption unavailable in "New Outlook" and Outlook web app. Works on classic Outlook client

Hello- I set up and have been using email encryption via Azure Information Protection for over a year. It works just fine in the classic Outlook desktop client. However, it is nowhere to be found in the "new" Outlook or the Outlook Web…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Purview
asked 2025-02-17T04:16:01.54+00:00
Bryce I 111 Reputation points
commented 2025-02-19T01:31:57.34+00:00
Chandra Boorla 15,425 Reputation points Microsoft External Staff Moderator
1 answer

Je n'arrive pas à activer Rights Management

Hello. J'ai essayé de créer une étiquette de confidentialité pour empêcher les partages et téléchargements des données sensibles par une personne qui n'a pas le droit de le faire, mais malheureusement, j'ai reçu un message d'erreur indiquant que je…

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
560 questions
asked 2025-03-20T09:32:44.6233333+00:00
Moustapha 0 Reputation points
commented 2025-04-02T12:36:30.4166667+00:00
Anonymous