Unable to Select Region in Custom Translator – Dropdown Not Working
I am unable to select a region when attempting to create a workspace in the Custom Translator portal. The region dropdown does not appear at all, and there is no option to manually enter or paste a region value. I already have a Translator resource…
Azure AI Translator

Glossaries not working with Azure Translator
Hi, I am using Azure Translate service for my Bot that translates Customer query to English for the Agent and English to detected language for the Customer. There are certain words whose meaning needs to be preserved. To achieve that I have uploaded my…
Azure AI Translator
What should be the Content type for pdf for Azure AI Translator .NET library
Hi, I am using Azure AI translator .NET SDK for translating a sample pdf document. I have created a Web API and inside that I have an action method with following code to translate a sample pdf. When I am running the API, I am getting the exception 'The…
Azure AI Translator
Intermittent 401001 Error in Azure Translator API Despite Valid Access Token
Hi Azure team, I’m facing an intermittent issue while integrating the Azure AI Text Translator API with a backend application using a token generated via Azure AD client credentials flow. 🔍 Problem: The access token is retrieved successfully using an…
Azure AI Translator
Getting the error - { "error": { "code": 401001, "message": "The request is not authorized because credentials are missing or invalid." } } while working on Translator service
Hi, I was following the quick start guide for azure translator using python for code and while running the code I am getting the following error - { "error": { "code": 401001, "message": "The request is not…
Azure AI Translator
Mandarin translation quality is significantly lower than other languages in Azure Translator
Hi Microsoft team, We are currently using Azure Translator as part of our live church translation app, which supports multiple output languages including Spanish, Portuguese, Indonesian, Arabic, and Mandarin. While the service performs very well in some…
Azure AI Translator

Unsuccessful call to the CapitoV2 service with status code Unauthorized
I tried translation in https://translator.microsoft.com/Conversation it translate for 2 words after that i receive "cancelled was invoked with: 7, Translation call failed: Unsuccessful call to the CapitoV2 service with status code Unauthorized:…
Azure AI Translator
How to resolve access issue to storage account
I keep getting the following error when trying to connect via my code. I am new to Azure and trying to create a small app to translate .docx files to from en to es. Any help would be greatly appreciated. Thanks Cannot access source document…
Azure AI Translator
How to fix "code":"InvalidDocumentAccessLevel","message":"Cannot access source document location with the current permissions."
I am trying to use Microsoft power automate to automatically translate documents uploaded to a sharepoint folder. The documents are first retrieved and then stored in an Azure blob storage account. This works fine. This blob should then be retrieved by…
Azure Blob Storage
Azure AI Translator
Microsoft 365 and Office | SharePoint | For business | Windows

Need for Translation Tool for CRM Field Values in Dynamics CRM
Have others encountered the need to translate CRM field values, such as email content, account addresses, or knowledge articles, into different languages or the language of the logged-in user in Dynamics CRM? How beneficial would such a tool be for…
Azure AI Translator
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Azure Document Translation Not Available – Only Text Translation Resource Created
Hi, I created a Translator resource through the Azure Portal (East Asia region), and it only shows TextTranslation under API Kind. There's no option or endpoint for Document Translation, and I didn't see a separate way to enable it during setup. I…
Azure AI Translator
How to get Microsoft translator API key
I'd like to use Microsoft translator in CAT. It has a default translation machine, but I intend to change to different machines and compare which one is better. Then to set up, I need API key for MS translator. How can I get that? I am new to cloud…
Azure AI Translator
Can I inlude an id field in Azure Translator requests?
I would like to include an id field in the json string contained in the Azure Translator API request that would get passed back with the result. This is so I can put the translated text back into the correct record of a database. Chat GPT-4o thinks I can…
Azure AI Translator
My Azure Translator service keeps failing intermittently, then automatically fixed
My Azure Translator service goes down on a routine basis, then comes back up at some point. Please help. To reproduce this issue, I simply go to the "TryIt" tab on the translator service page, type in "Hello World", and I get the…
Azure AI Translator
Hola @AzureSupport, eliminé por error un recurso Cognitive Services (SIENS-Linguistics) vinculado a un modelo en Custom Translator. No tengo plan de soporte de pago. ¿Hay alguna forma de recuperar el recurso o los datos? Gracias.
Hola, eliminé por accidente un recurso de Cognitive Services llamado SIENS-Linguistics (región West Europe, grupo de recursos AzureSIENSraiz) el 4 de julio de 2025 a las 18:13 CEST. Este recurso estaba vinculado a un modelo entrenado en el portal de…
Azure AI Translator
Error al subir glosario y memoria de traducción: "Failed to extract the contents of the uploaded file"
Hola, Estoy intentando subir dos tipos de archivos a Azure Custom Translator dentro de un workspace propio, donde tengo permisos de Owner y una suscripción activa (S1, región West Europe): Un archivo .xlsx como Sentence dictionary Un archivo .tmx como…
Azure AI Translator
Why Bing Translate fails to translate a Chinese passage
Use the following interface to automatically detect the language and convert it to English: https://api.cognitive.microsofttranslator.com/translate?api-version=3.0&to=en: …
Azure AI Translator
How to fix TargetFileAlreadyExists error
I consistently get the following error when I have translated several different files: azure.core.exceptions.HttpResponseError: (TargetFileAlreadyExists): Target document file already exists. 127.0.0.1 - - [10/Jul/2025 10:23:40] "POST…
Azure AI Translator
English to Portuguese (Portugal) translation is not accurate, but closely matching with Portuguese (Brazil)
We found Azure Translator provides very poor translations, especially when translating from English -> Portuguese (Portugal) because the response is much closer to Portuguese (Brazil) not Portuguese (Portugal). The following is an example: English:…
Azure AI Translator
Azure AI Translator Container Memory Leak Symptoms Causes and Solutions Inquiry
We configured AI Translator Container on 4 servers a month ago (June 2025). There is no problem with the translation itself, but we have confirmed that there is a memory leak as shown in the image below. I would like to ask how to identify the cause of…