Azure AI Translator
An Azure service to easily conduct machine translation with a simple REST API call.
Unsuccessful call to the CapitoV2 service with status code Unauthorized
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 43%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sathish K
0
Reputation points
I tried translation in https://translator.microsoft.com/Conversation it translate for 2 words after that i receive "cancelled was invoked with: 7, Translation call failed: Unsuccessful call to the CapitoV2 service with status code Unauthorized: {"error":{"code":401000,"message":"The request is not authorized because credentials are missing or invalid."}}, 0" in console, i also tried in my own application there also have same issue can you help that. it working few months back but not working now
Azure AI Translator
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 24%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
navba-MSFT 27,555 Reputation points Microsoft Employee Moderator2024-10-07T08:55:49+00:00 @Sathish K Welcome to Microsoft Q&A Forum, Thank you for posting your query here!
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Could you please open the Networking setting of the
Azure Translatorresource and try to enable the below setting and check if that helps ?
Hope this helps. If you have any follow-up questions, please let me know. I would be happy to help.
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Sathish K 0 Reputation points
2024-10-08T04:10:02.3866667+00:00 HI i check with my translation Networking under resources management. its already enabled. since its also happening on https://translator.microsoft.com/Conversation can you help with that?
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Sathish K 0 Reputation points
2024-10-08T04:12:28.6166667+00:00 HI @navba-MSFT i check with my translation Networking under resources management. its already enabled. since its also happening on https://translator.microsoft.com/Conversation can you help with that?
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navba-MSFT 27,555 Reputation points Microsoft Employee Moderator
2024-10-08T05:55:32.05+00:00 @Sathish K Thanks for the update. Please let me know how are you calling the translator API ? Is it from the SDK ? From the Azure Portal ? Directly invoking the translator rest api ?
Can you share your application code here ?
Could you please test from a different network ?
Please confirm if you have added the right access keys ?
Awaiting your reply.
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Sathish K 0 Reputation points
2024-10-09T04:15:15.0533333+00:00 HI @navba-MSFT its from sdk version 1.22.0, yes i tested from different network still its not working. Actually its happening on recent times after that i check here https://translator.microsoft.com/Conversation there also receive same issue.
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navba-MSFT 27,555 Reputation points Microsoft Employee Moderator
2024-10-09T04:32:14.2166667+00:00 @Sathish K Thanks for your reply. Please note, in the Microsoft Q&A forum we can only assist you with Azure AI Translator service and not Microsoft translator. These are 2 different products.
- I tried to reproduce the issue by directly calling the Azure AI Translator REST API and tried to translate from English to Romanian and it worked fine:
Before I try with the SDK, please let me know which SDK are you using ? Is this Python SDK or JS sdk ? Could you please share the sample code snippet which you are using ?
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Awaiting your reply.
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navba-MSFT 27,555 Reputation points Microsoft Employee Moderator
2024-10-11T04:31:08.1233333+00:00 @Sathish K Just following up to check if my suggestion helped. Please let me know if you have any further queries. I would be happy to help.
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