problem with setup

J-J_32 0 Reputation points
2025-08-07T11:16:19.6966667+00:00

i try to install windows from a usb drive. but after entering the setup the below message shows.

a media driver your computer needs is missing. this could be a dvd, usb or hard disk driver........

Windows for home | Windows 10 | Install and upgrade
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  1. David-M 80,475 Reputation points Independent Advisor
    2025-08-07T17:48:04.0866667+00:00

    Yes. You are right. Sorry for the mistake.


    Here is the procedure for Windows 10.

    1. Access the link below and click "Download now";

    https://www.microsoft.com/software-download/windows10

    1. Double-click on the downloaded file to run the tool;
    2. If prompted by UAC (User Account Control), click on "Yes";
    3. Read the terms and click "Accept" if you agree;
    4. Select "Create installation media (USB flash drive, DVD, or ISO file) for another PC" and click "Next";
    5. Uncheck the "Use the recommended options for this PC" box. Then, select the Language, Edition, and Architecture you want, and click "Next".

    (Most computers use the "64-bit (x64)" Architecture.)

    1. Select "USB flash drive" and click "Next".
    2. Connect the USB flash drive you want to use, click the "Refresh drive list" link, select the USB flash drive, and click "Next";

    (Note that the files on the USB flash drive will be deleted. Make a backup of the files if necessary.)

    1. Wait for the procedure to finish and click "Finish" when the USB flash drive is ready.

    Let me know the result.

    Feel free to ask back any questions.

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  2. J-J_32 0 Reputation points
    2025-08-07T20:42:40.9033333+00:00

    i'm afraid my problem doesn't fix.

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  3. David-M 80,475 Reputation points Independent Advisor
    2025-08-08T12:03:45.4333333+00:00

    Sorry for the delay in reply. I've been offline.


    In this case, try this:

    Enter BIOS/UEFI and:

    • Disable Secure Boot (temporarily).
    • Enable Legacy Boot or CSM if your system supports it.

    If you're installing on a RAID or NVMe SSD, Windows might need extra drivers:

    • Download the Intel Rapid Storage Technology (IRST) or NVMe driver from HP.
    • Put the driver files on the USB stick and load them during setup when prompted.

    Feel free to ask back any questions.

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  4. J-J_32 0 Reputation points
    2025-08-08T16:48:42.6866667+00:00

    how can i put the driver files on a usb stick? IRST is an application not driver files!


  5. J-J_32 0 Reputation points
    2025-08-08T18:34:14.53+00:00

    a window with the following message shows.

    no device driver were found....

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