Integrate bookings with Outlook and Teams

Business value

Frontline workers can access their assigned bookings directly within Outlook and Teams, the platforms they already use daily. This integration eliminates the need for switching between multiple tools, allowing employees to manage their work and personal schedules all in one place.

Feature details

Field Service bookings for work orders create an appointment in the frontline workers' calendars and provide extra details, including a deep link to the Field Service application.

This feature offers several valuable improvements:

• Seamless integration: Frontline workers can view their assigned bookings directly within Outlook and Teams, so they don't need to switch between multiple applications.
• Real-time updates: Any changes to bookings automatically appear in their calendars within minutes, so employees always have the most current information.
• User-friendly experience: Since Outlook and Teams are familiar tools for frontline workers, the transition is smooth and requires minimal training time.

This feature is in production-ready preview. Sign up to get started with the preview.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Thank you for your idea

Thank you for submitting this idea:

• Sync Bookable Resource Bookings with Outlook Calendar

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