642 questions with Microsoft 365 and Office | OneDrive | For business | Other tags

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2 answers

Former Employee OneDrive Shows “Site Is Archived” Error and Is No Longer Recoverable

When accessing the OneDrive URL of a former employee, the following error message is displayed: “The site is archived. A SharePoint Administrator archived this site. If you need access, ask an admin to reactivate it.” Additionally, the message…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-16T09:49:23.17+00:00
Ragavendhiran Chinnasamy 0 Reputation points
commented 2026-04-16T14:32:49.2733333+00:00
Daniel-Vo 5,245 Reputation points Microsoft External Staff Moderator
3 answers

Only Microsoft programs say I have no internet

I am connected to internet, but I cannot use excel or one drive because microsoft says I have no internet. but clearly I do as I am writing this message. Error code: 0x800704cf

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-30T12:13:45.59+00:00
Jack Connelly 10 Reputation points
commented 2026-04-15T21:07:38.1933333+00:00
Ruth Rachar 0 Reputation points
2 answers

Error "Sorry, Onedrive can't add your folder right now"

Hi everyone, I'm facing an issue with OneDrive and was wondering if anyone has experienced something similar. Whenever I try to login on OneDrive, I get the error: “Sorry, OneDrive can't add your folder right now. Please contact support.” Some context: I…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-25T12:38:45.85+00:00
Ribeiro, Gabrielli 5 Reputation points
commented 2026-04-15T15:15:30.3733333+00:00
Liora D 13,960 Reputation points Microsoft External Staff Moderator
2 answers

How to change the domain for some one drive sites

We have a tenant , with 3 domains, and one drive accounts are using these 3 domains, so how we can standardize this so all accounts use the same domain?

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-09T00:00:19.7733333+00:00
john john Pter 1,510 Reputation points
commented 2026-04-11T05:55:09.5966667+00:00
Darren-Ng 9,270 Reputation points Microsoft External Staff Moderator
1 answer

Como puedo restaurar mi OneDrive a una fecha anterior: la semana pasada

La semana pasada por error elimine todos mis archivos de OneDrive, no sabía que también se eliminarían de mi PC. Por favor me pueden ayudar en recuperar toda mi información: Gracias

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-07T01:12:28.4733333+00:00
Martín Gutiérrez Aguilar 0 Reputation points
commented 2026-04-08T05:16:39.1333333+00:00
Vivian-HT 15,270 Reputation points Microsoft External Staff Moderator
0 answers

Chat authentication has failed. AUTH SETUP ERROR [and low quality A/S]

비싼 돈 내고 유료 비즈니스 서비스를 쓰고있는데 원드라이브에 로그인도 안 되고 서비스센터 채팅도 안 되고 전화해도 받지도 않음.

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-02T03:04:35.0266667+00:00
김주성 0 Reputation points
commented 2026-04-06T14:51:54.84+00:00
Liora D 13,960 Reputation points Microsoft External Staff Moderator
1 answer

how to fix Timestamp: 2026-04-01T13:33:51.000Z Message: An unexpected error occurred. Tag: 9zj0v Code: 0

hello, how do I fix this issue? this came when I received a link from a colleague for a shared folder on one drive and it gave me the message below Correlation Id: [Moderator note: Personal information removed] Timestamp: 2026-04-01T13:33:51.000Z DPTI:…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-01T13:40:39.1066667+00:00
Tarek Khalaf 0 Reputation points
commented 2026-04-03T15:06:37.4066667+00:00
Tamara-Hu 13,390 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive column width

Is there or can there be an option in OneDrive to set the column width view? In SharePoint there is a save view option that I am hoping can work in the one drive software. It is time consuming and frustrating each time you go to a different folder the…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-02T18:30:30.82+00:00
Rose Cheeseman 0 Reputation points
edited an answer 2026-04-02T19:30:49.67+00:00
Ian-Ng 11,405 Reputation points Microsoft External Staff Moderator
1 answer

Save Onedrive files

Hi my business account is ---.onmicrosoft.com. My last company didn't inform me that the account was cancelled. There are a lot my important files in the onndrive. Please help me. My email: [Moderator note: personal info removed]@gmail.com

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-01T02:21:34.9533333+00:00
Leah Chang 0 Reputation points
commented 2026-04-02T05:26:01.7533333+00:00
Vivian-HT 15,270 Reputation points Microsoft External Staff Moderator
3 answers

What is the official process to get more than 25 TB ?

Copilot is referring all old documents and share incorrect resolution. Also, we do not find any supporting document to understand the process of getting more than 25 TB storage. Please share the correct process with official documentation. Seems this…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-31T04:21:36.1366667+00:00
RobE 191 Reputation points
commented 2026-04-01T23:48:31.29+00:00
Darren-Ng 9,270 Reputation points Microsoft External Staff Moderator
1 answer

what is the official process for increasing storage from 5 TB to 10 TB to 25 TB

Most the article and details are old hence please share official document for increasing onedrive storage. It seems the process is only for enterprise and not for small business anymore.

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-31T04:23:32.2433333+00:00
RobE 191 Reputation points
commented 2026-03-31T04:33:25.4166667+00:00
Kai-Ex 910 Reputation points Microsoft External Staff Moderator
3 answers

MS 365 Business User Premium Account can't enlarge One Drive Storage

Hi, I'm working for a company with the MS 365 Business licence as an employee. I don't have admin-rights myself, but my colleague with administrator rights hasn't been able to resolve the issue either. He tried to increase my OneDrive storage through the…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-25T12:04:40.0333333+00:00
Denise Antonioli 0 Reputation points
edited an answer 2026-03-27T11:45:24.2533333+00:00
Ron Barker 1,960 Reputation points
1 answer

I'm getting an error on the OneDRive search engine.

I'm getting an error on the OneDRive search engine.

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-26T09:31:08.63+00:00
Uzun Hukuk10 0 Reputation points
commented 2026-03-27T10:59:52.8233333+00:00
Nam-D 3,395 Reputation points Microsoft External Staff Moderator
2 answers

Clarity on Onedrive storage for small business - if 5 users tenant with SPO plan 2 is eligible for 25 TB each once they recah the limit??

the small business link is broken , need to know who is eligible for 25 TB and how to get more than 25 tb …

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-26T04:52:05.1866667+00:00
RobE 191 Reputation points
commented 2026-03-27T07:02:51.0633333+00:00
AlexDN 11,420 Reputation points Microsoft External Staff Moderator
2 answers

Soft link a directory to onedrive

I want to soft link, mklink /j or mklink/d from a folder in onedrive (which is on my local e drive) to a folder on my local E: drive. It links the top level folder on the local d: but nothing underneath, neither files or folders. mklink /d…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-21T12:32:15.76+00:00
Arun Chaddha 0 Reputation points
edited the question 2026-03-24T18:51:57.47+00:00
Daniel-Vo 5,245 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

2 error messages of music & video sync on my professional 365 onedrive folder, tried all methods & cant remove

I used to use personal 365, changed to professional last year, always have the red cross with 2 errors shown for video & music, no way I can remove, tried reset opedrive command but still not working

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-23T01:44:19.85+00:00
HT Cheng 20 Reputation points
commented 2026-03-24T01:00:01.2466667+00:00
Jade Ng 10,730 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive Timestamp Mismatch – Time Zone Issue

We have identified an issue with OneDrive where the data timestamps are being displayed in UTC-8. Please note that the regional settings are correctly configured to (UTC+04:00) Port Louis; however, the timestamps do not reflect this configuration and…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-20T10:21:38.93+00:00
Shakti Jany 0 Reputation points
commented 2026-03-23T13:57:35.5533333+00:00
Tamara-Hu 13,390 Reputation points Microsoft External Staff Moderator
2 answers

Work One Drive Web based - Default Sort Order and Column Widths

Hello, I have a problem on permanent setting and having default sort order for Work One Drive Web based. Can you plesae consider adding it to Work One Drives web bsed too, since is already incorporated on Personal One Drive? Also, the issue remains to…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-13T15:19:55.21+00:00
Andreas Ktoris 0 Reputation points
edited an answer 2026-03-18T23:33:14.3333333+00:00
Hendrix-C 14,495 Reputation points Microsoft External Staff Moderator
2 answers

Unable to sign in

one driveに接続できない。 ネットに接続していても、ネット接続がないと表示されるため、 先に進むことが出来ない。 どうしたら良いでしょうか?

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-16T23:57:16.4666667+00:00
幸一 齊藤 0 Reputation points
answered 2026-03-17T00:38:14.5933333+00:00
Darren-Ng 9,270 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to manage user OneDrive as admin

When attempting to view a former user's OneDrive properties as an admin, we are unable to manage their OneDrive. The user account still exists and has an E5 license applied. When we are checking the OneDrive details from Office 365 Admin end, we are…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-03-06T20:09:35.9+00:00
JC 25 Reputation points
edited an answer 2026-03-16T23:25:38.8733333+00:00
Ruby-N 10,535 Reputation points Microsoft External Staff Moderator