27 questions with Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS tags

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5 answers

Cannot open MS Defender on iPhone

I've had Defender loaded onto my Macbook air and iPhone. On iPhone, I cannot get it to open. Keeps telling me I have an "invalid license, please contact administrator." There is no administrator. I don't know what they're talking about. …

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-03-25T17:05:29+00:00
Anonymous
edited the question 2026-04-07T22:43:17.9433333+00:00
Don Varnau 19,755 Reputation points Volunteer Moderator
1 answer

Outbound emails are restricted

Diagnostic information for administrators: Generating server: CW1P302MB2198.GBRP302.PROD.OUTLOOK.COM ******@hotmail.co.uk Remote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information…

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2026-02-26T16:23:00.0933333+00:00
Sam Patrick 0 Reputation points
answered 2026-02-26T16:23:11.79+00:00
Q&A Assist
2 answers

when copilot says Please click or open the card above this message to download it directly to your device, where do I find the card?

I AM NOT SEEING THE "CARD" TOI BE ABLE TO CLICK ON TO DOWNLOAD THE DOCUMENT

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-11-05T20:01:37.9966667+00:00
Marian Ware 50 Reputation points
commented 2026-02-02T22:12:53.6133333+00:00
Steven Kavanagh (HDR) 0 Reputation points
4 answers

Problem z zalogowaniem się na konto służbowe.

Dzień dobry, nie mogę zalogować się na konto służbowe, ponieważ podczas logowania wymagane jest podanie kodu weryfikacyjnego z aplikacji Authenticator, do której nie mam dostępu na nowym telefonie. Aplikacja ta również wymaga zalogowania, co uniemożliwia…

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-12-19T15:33:54.66+00:00
Marcin Pomianowski 0 Reputation points
answered 2025-12-22T15:43:29.91+00:00
Marcin Pomianowski 0 Reputation points
1 answer

Admin Access

I lost admin permission for my MS 365 for Business account. How do I restore it?

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-11-18T23:01:50.6966667+00:00
Tony Williams 0 Reputation points
answered 2025-11-18T23:02:09.12+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

I did not receive the email containing the Microsoft key.

I did not receive the email containing the Microsoft key.

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-11-08T10:44:21.07+00:00
sami ali 20 Reputation points
accepted 2025-11-08T10:45:39.9166667+00:00
sami ali 20 Reputation points
2 answers

sửa lỗi microsoft office

xin chào tôi là 1 người dùng microsoft office máy tính tôi có tình trạng lỗi như sau khi tôi mở microsoft office thì máy tính tự động restart và khi restart xong nó cũng không hiện ra ứng dụng microsoft mà tôi đã mở mong bạn sớm chỉ giúp tôi cách khắc…

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-09-27T14:57:20.15+00:00
na na 0 Reputation points
edited an answer 2025-09-29T10:45:22.58+00:00
Xavier-D 6,845 Reputation points Microsoft External Staff Moderator
1 answer

how can I speak to someone about cancelling my Microsoft subscription?

I have been billed by Microsoft 365 for a year past my cancellation. I have tried three times to speak to someone about these recurring charges and no one can help me and just direct me to business pages yet when I try to login with my business email, it…

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-09-23T12:30:49.2066667+00:00
Amanda Toward 0 Reputation points
edited an answer 2025-09-23T17:01:06.58+00:00
Alex_T 6,365 Reputation points Microsoft External Staff Moderator
2 answers

hello I created a work email that I desired and when i went through the process and created the account, I received a different one and im not able to change it

Hello, I created a work email that I desired, and when I went through the process and created the account, I received a different one, and I'm not able to change it. I typed in at the beginning of the process ******@purestreamplumbing.com.au, and I was…

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-09-22T11:39:36.12+00:00
Alexander Mamfredas 0 Reputation points
answered 2025-09-23T11:40:13.8066667+00:00
Alexander Mamfredas 0 Reputation points
1 answer

Locked Microsoft Account – SMS Verification Fails in Cambodia, No Alternative Recovery Method

I’ve already contacted Microsoft Support and have an active ticket regarding my locked account. The issue stems from SMS verification consistently failing with the message: “This verification method isn’t working. Try another one.” I’m located in…

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-08-21T02:22:39.54+00:00
Tang Sor He 0 Reputation points
commented 2025-09-11T07:20:54.3533333+00:00
Anonymous
3 answers

How to fix authentication app

I recently gotten a new phone and I can’t get my work email onto my Authenticator app every time I try it wants a code to put it on my account that I can’t get because it’s not on my account

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-09-02T04:53:44.1166667+00:00
tristan silver 0 Reputation points
answered 2025-09-03T02:12:17.8633333+00:00
EmilyS_726 15,880 Reputation points Volunteer Moderator
6 answers

I cannot set up MS Defender on my ipad

I have a family MS Office 365 and MS Defender installed on My iphone but when I try to install on my ipad. I get "invalid license, please contact administrator" Why is this happening is I have a valid Office 365 account

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-03-18T20:14:44+00:00
Anonymous
3 answers

cannot get into microsoft defender in iphone

I have microsoft defender on my macbook air which runs perfectly. But whenever i try to get it to open on my iphone, i encouter "Invalid license, please contact administrator." There is no administrator, just me so theres no one to consult. …

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2025-02-13T18:01:47+00:00
Anonymous
1 answer

Does the identity fraud protection cost money?

I was just wondering if the identity fraud thing cost money

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2024-09-14T21:47:33+00:00
Anonymous
5 answers

Can’t use MS defender on my iphone even thought i have family subscription

Can’t use MS defender on my iphone even thought i have family subscription. Spent hours on the phone with different tech supports around the world (Philippine, Columbia, Africa), and none of them were able to help.

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2024-03-14T20:15:00+00:00
Anonymous
6 answers

Can’t log in to defender.

Rejects my log in credentials as invalid even tho I’ve changed passwords oodles of times. Received email about monitoring alerts but since I can’t log in I can’t take steps to protect myself. What’s up?

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2024-01-16T04:04:25+00:00
Anonymous
3 answers

MS Defender won't install on my iphone

when i try to log in to MS defender to install on my phone, I get the following message:

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2023-12-13T19:06:59+00:00
Anonymous
2 answers

Microsoft Defender not working on iOS , the Web Protection keeps switching off. When I start the it the VPN gets activated on iPhone and then for no reason automatically switches off

Microsoft Defender not working on iOS, when I switch on web protection it automatically switches off after sometime without any error. Initially when I switch it on VPN comes on and then automatically switches off

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2024-03-16T14:18:15+00:00
Anonymous
2 answers

Device enrollment with company portal for iOS devices.

Good afternoon, I have a "Device enrolment with company portal" profile set up and when I configure my iOS device I don't see any evidence of which profile I'm using. My questions are, where can I see the profile that has been configured in iOS…

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2024-03-28T00:11:42+00:00
Anonymous
1 answer

Need to cancel MS Defender on iPhone 6S

I need to cancel a Microsoft Defender sub on iPhone 6S I cannot find any method of reaching accounting to accomplish the task. Phone call recording sent me online but there's nothing there about canceling --- My phone is way out of date and…

Microsoft 365 and Office | Microsoft 365 Defender | Other | iOS
asked 2024-01-17T19:35:48+00:00
Anonymous