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I’m experiencing the same problem and I’m waiting for a firmware update.
“Battery Limit” removed from UEFI, but now only charges up to 50%
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Philippe
45
Reputation points
“Battery Limit” mode has been removed from the UEFI on my Surface Pro (11th edition) and it still only charges up to 50 %. It seems last week there was an update (firmware update?) and the system still seems to be enforcing the 50 % limit automatically based on firmware behavior—even without a visible toggle.
I downloaded the firmeware, but this did not help: Download Surface Pro 11th Edition Drivers and Firmware from Official Microsoft Download Center
Can anyone help?
Philippe
Surface | Surface Pro | Power and battery
9 answers
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Barb Bowman 78,145 Reputation points MVP Volunteer Moderator2025-08-12T09:56:29.4666667+00:00 Can you all check https://support.microsoft.com/en-us/surface/surface-laptop-7th-edition-update-history-fdadc3d1-87d4-4a58-bc2e-ec9d7e3af16e#cw
check Windows Update, is new firmware available? report back on status. If there is new firmware install it. Restart. Check the Microsoft Store for a new version of the Surface App. Do you see the new feature ? If you do, can you use the Surface app to change it to 100 % and does that get you out of stuck at 50?
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Guillaume SPONY 0 Reputation points2025-08-12T10:03:23.8333333+00:00 You’re pointing out the update that’s causing the problem — that’s where it all comes from. This update removed the “battery limit” setting from the UEFI in order to make it accessible via the Surface app. The issue is that people who had the “battery limit” setting enabled in the UEFI are now stuck at 50%. It’s impossible to change this setting with surface app, also it's impossible to reset the UEFI, impossible to roll back the update, and impossible to change the setting via SEMM / PowerShell.
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Philippe 45 Reputation points
2025-08-12T10:40:40.3533333+00:00 Guillaume SPONY is correct; it is the root cause of the problem. They wanted to transfer battery management to the Surface app. However, those of us who had activated the 50% level in UEFI are now stuck. They therefore need to provide a fix or firmware update that removes 50% level that we had originally set it in UEFI.
But it makes much more sense to regulate the battery level in the Surface app.
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Barb Bowman 78,145 Reputation points MVP Volunteer Moderator
2025-08-12T11:15:20.79+00:00 Guillaume and Philippe, understood.
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Gregg 5 Reputation points2025-08-12T11:22:15.4566667+00:00 Checking the Surface App > Battery & charging > Charging mode, I do see the option Charge to 100%.
After selecting this option, the Surface stays at 50% charge when checked in the Battery Status.
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Barb Bowman 78,145 Reputation points MVP Volunteer Moderator
2025-08-12T11:27:43.45+00:00 @Gregg - thanks - that was the info I was looking for.
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John Carl Nazario 710 Reputation points Independent Advisor2025-08-09T15:04:11.5666667+00:00 Hi Philippe,
Thanks for sharing your issue.
What you can try:
- Shut down your Surface.
Press and hold Volume Up, then press and release Power.
When the Surface logo appears, release Volume Up.
In the UEFI menu, double-check that Battery Limit is truly off.
See this link : https://learn.microsoft.com/en-us/surface/battery-limit- Run Battery Report
Open Command Prompt as Administrator.
Type: powercfg /batteryreport
This will generate a report in your user folder. It can help identify if the battery is misreporting its capacity.
Helpful Links
Microsoft’s official Battery Limit documentation
This explains how Battery Limit works and what to do if it’s stuck:
Battery Limit on Surface devices
https://learn.microsoft.com/en-us/surface/battery-limit
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment” I’m here to assist!
Best,
Carl-
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Thibaut 20 Reputation points2025-08-09T17:27:11.4+00:00 Hi,
I've began to have the exact same problem with my Surface Pro 11.
The problem is "Enable battery limit" Option has recently disappeared from BIOS.
Note that it was working in early July (both switch on = 50%, and off = 100%)
Note that a BIOS update (flash) was imposed on Surface Pro 11 end of July (22th)
-> It looks the cause of the problem
Consequence/problem: now we are stuck with the 50% max battery
(eg 50% choice is typically recommended by MS when Surface is connected for a long time to power plug, typically at office, with external monitor etc, to limit battery ageing ; 100% choice is of course typically recommended when we are travelling to get the full battery time. Now we we see/have no more this "Enable battery limit" option in the recently flashed BIOS, we can not switch back too 100% battery time)
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nberdy-MSFT 20 Reputation points Microsoft Employee2025-08-09T17:36:48.9566667+00:00 I am also seeing this issue on a Surface Laptop 7th edition on my personal machine, also with NO option in UEFI to turn off Battery Limit. I raised an issue with Microsoft support, because I need my battery to charge fully.
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Hamed 5 Reputation points2025-08-10T01:18:45.8366667+00:00 faced the same problem here. I usually use my surface laptop 7 plugged in and connected to external monitor. today I wanted to fully charge for my travel, and I was stuck with 50 percent battery.
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Karl 5 Reputation points2025-08-10T11:25:03.43+00:00 Observed this today on a Surface Laptop 7 after reading this post: "Enable Battery Limit" option was enabled in the UEFI settings. Then checked Windows Update - a "Microsoft Corporation - System Hardware Update 7/25/2025 was being installed.
After rebooting went back again into UEFI settings: "Enable Battery Limit" was now missing - only 4 options under "Advanced Options" instead of previously 5. Firmware version SAM 25.203.139, SMF 108.0.13.92, TCON 161.17.0.36. Now the battery can not be charged beyond 50%. Microsoft needs to escalate this BUG! -
Barb Bowman 78,145 Reputation points MVP Volunteer Moderator
2025-08-10T14:20:58.4533333+00:00 All of you experiencing this should use the Feedback Hub App to file a problem report. Please reply with a link to your reports so others can upvote them, etc. If I have the links to your reports, I can try to escalate to the Surface team.
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Barb Bowman 78,145 Reputation points MVP Volunteer Moderator
2025-08-10T14:22:46.6333333+00:00 nberdy-MSFT - can you provide your support case # please? I will try to escalate to the Surface team.
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Philippe 45 Reputation points
2025-08-10T15:50:55.1133333+00:00 Barb Bowman - I also have an open case - I chatted with support Friday / Saturday. They told me to send it in, although I am sure it is a software/firmware issue that can be fixed with an update. My case number is 7083760548.
I will hold it for a few days, maybe by then we will know if it can be resolved with an update.
Thanks for your help.
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Barb Bowman 78,145 Reputation points MVP Volunteer Moderator
2025-08-10T15:57:25.1166667+00:00 @Philippe - I can't see details of support cases but I've passed this along. Can you tell me which Surface model/specs you have? This thread has posts with both SP11 and SL7
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Philippe 45 Reputation points
2025-08-10T16:05:05.8866667+00:00 I was the one who initiated this post, I have a Surface Pro (11th edition).
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Thibaut 20 Reputation points
2025-08-10T17:20:53.76+00:00 May be an idea to better understand the problem
There is a software for for Surface for enterprise
"Surface Enterprise Management Mode (SEMM)"
Seems to be able to remove items from BIOS
Of course, my/our Surface are standard customer Surface, not business/enterprise Surface, but it looks like an "admistrator" has has used that to forbiden/canceled battery limit option
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Barb Bowman 78,145 Reputation points MVP Volunteer Moderator
2025-08-10T17:28:31.79+00:00 @Thibaut why do you think "an administrator" has disabled this? These appear to be non domain joined devices where SEMM can't be used.
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Gregg 5 Reputation points
2025-08-10T18:47:06.8266667+00:00 This is my personal device. It is not in a domain. I do periodically install or change things as administrator. How would I as administrator un-forbid or un-cancel this? I admit I can easily have fat-fingered a setting, and this may have happened. Though, the only time I have gone to the UEFI is for the Enable Battery Limit setting.
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Barb Bowman 78,145 Reputation points MVP Volunteer Moderator
2025-08-10T18:58:40.4066667+00:00 @Gregg this isn't anything you did, deliberately or accidentally. If the setting is completely missing in the UEFI, as others have stated, it appears to be a bug/issue/result of an update. I will pass along shared links from Feedback Hub Reports or Support case numbers to Microsoft if these are posted in this thread.
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