Im upgrading Laptops to Windows 11 using windows assist but OneDrive synced status is now blank

Hi @Jodie Thoms ,

Thank you for posting your question in the Microsoft Q&A forum. 

Regarding your issue, if your sync status icons are missing from Windows Explorer even though OneDrive is actively syncing, here are a few suggestions you can try: 

1. Enable Files On-Demand OneDrive sync icons (cloud, tick, etc.) rely on the Files On-Demand feature. 

• Right-click the OneDrive cloud icon in the system tray. 
• Go to Settings > Sync and backup tab. 
• Ensure "Save space and download files as you use them" is checked. 

2. Reinstall OneDrive

Unlink your account from OneDrive

• Right-click the OneDrive cloud icon in the taskbar notification area. 
• Go to Settings > Account > Unlink this PC. 
• Follow the prompts to unlink your account.  Uninstall OneDrive.
• Click the Start button. 
• Go to Settings > Apps > Installed apps. 
• Find "Microsoft OneDrive" in the list. 
• Click the three dots next to it and select Uninstall.  Download and reinstall OneDrive. 
• Go to the official Microsoft OneDrive download page: Download OneDrive
• Download the latest version of the OneDrive application. 
• Run the installer and follow the on-screen instructions.  Set up OneDrive again.
• After installation, you will be prompted to log in to your Microsoft account. 
• Go through the setup process, ensuring you select the correct folders to sync. 

For more details, please refer to: Reinstall OneDrive

Please give a try and update for me to know if it works, if you have any other questions or need further assistance, feel free to ask.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread

Repair your office installation and delete the shortcuts and recreate them.

Restart the PC, once fully loaded, repair Office,> Apps & Features>Select Office your version>Modify /Repair, once the repair completes re-test (Quick repair)

O365/Office when installed under a Win user admin account, and run from that admin account, auto logs in when the PC is started. There is no separate login for any component.

Win search for Word > Resulting shortcut > Rt click > Pin to task bar > start Word from that shortcut (hover mouse over the shortcut gives access to the 10 most recent docs)

Same for other core components.

Start eg Word open an old doc via recents/search

Rarely any need to access OneDrive itself.

Make sure all your folders are syncing at Manage Backup:

https://support.microsoft.com/en-us/office/back-up-your-folders-with-onedrive-d61a7930-a6fb-4b95-b28a-6552e77c3057