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Computer randomly shots down when playing games.

choody 5 Reputation points
2025-08-04T08:56:03.51+00:00

I'm running lates windows 10 Pro 64bit Asus Motherboard with all updated bios Intel I5 13600k AMD Radeon RX7800xt 32GB DDR4 in Dual

my psu is quite old Corsair ax1200 When playing certain games Previously pubg:bg on DX12 (stopped happening when switched to DX11) And now Last Epoch where the game runs in DX11, I have tried lowering the game details from high to medium but did not help. I moved the game to a different hard drive but did not help at all... out of Event Viewer: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. - System

  • Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

  • TimeCreated

[ SystemTime] 2025-08-04T08:39:38.3106239Z

EventRecordID 141533

Correlation

  • Execution

[ ProcessID] 4

[ ThreadID] 8

Channel System

Computer DESKTOP

  • Security

[ UserID] S-1-5-18

  • EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 1 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI false CheckpointStatus 0 CsEntryScenarioInstanceIdV2 0 LongPowerButtonPressDetected false If there's any more infromation required jsut ask in reply I will gladly provide should it be possible. Thank you.
Windows for home | Windows 10 | Gaming
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  1. DaveM121 758K Reputation points Independent Advisor
    2025-08-04T09:27:52.0766667+00:00

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

  2. DaveM121 758K Reputation points Independent Advisor
    2025-08-04T09:32:03.87+00:00

    In that case, open the Event Viewer utility.

    On the left, select Windows Logs - System.

    On the right, choose to save out that whole log to an evtx file.

    Please upload that log file to any cloud service and provide a share link here.

  3. DaveM121 758K Reputation points Independent Advisor
    2025-08-04T09:43:54.8633333+00:00

    What method are you using to connect the screen to your system?

  4. DaveM121 758K Reputation points Independent Advisor
    2025-08-04T09:50:40.7866667+00:00

    There are some errors indicated in your log referring to the graphics system

    Completely remove the current AMD graphics driver using the widely available free DDU utility, then restart your PC and go to the AMD website to download and install a couple of slightly older versions of the drivers they provide to see if you can find a version that stabilizes your system.

    If not, then I do think you need to take your system to a PC Shop to have the hardware tested.

  5. DaveM121 758K Reputation points Independent Advisor
    2025-08-04T10:20:24.82+00:00

    Please let me know the result if that testing.

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