
Hello Geo_MS,
Thank you for your quick response and for considering my suggestions.
Could you please send me the ticket ID via private message? That way, I can help you track the case more effectively.
Here are the steps to open View Private Messages:
To view private email options, sign in to Microsoft Community> use the email account that posted this thread information to Microsoft Community > click Profile in the upper-right corner, and then select My Profile.
https://learn-attachment.microsoft.com/api/attachments/61e47cf9-33a9-45fb-af27-eb047d6c8499?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/1e0174e6-8005-4fb1-8ffc-0fff3d8acfd6?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">
If you find my assistance helpful, please mark it as the answer so others with the same issue can find this thread more easily and get a quicker solution.
If you have any further questions or need additional assistance, please feel free to ask.
Wish you have a great day!
Best regards,
Viego An - MSFT | Microsoft Community Support Specialist.