Hi Ef777 ,
if you connect your pc to the router via a network cable, are you able to access the internet? Try to scan your system files by following the instructions on this link:
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My windows 7 computer cannot connect to internet but the internet works. I tried completely shutting down the computer and reseting the modem several times, but it didn't work. Other computers work with internet, but the windows 7 computer won't connect anymore. Is there anything that can be done?
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Hi Ef777 ,
if you connect your pc to the router via a network cable, are you able to access the internet? Try to scan your system files by following the instructions on this link: