windows 7 computer cannot connect to internet

Anonymous
2022-04-24T18:17:06+00:00

My windows 7 computer cannot connect to internet but the internet works. I tried completely shutting down the computer and reseting the modem several times, but it didn't work. Other computers work with internet, but the windows 7 computer won't connect anymore. Is there anything that can be done?

Windows for home | Previous Windows versions | Internet and connectivity

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  1. franco d'esaro 24,706 Reputation points Volunteer Moderator
    2022-04-25T12:42:21+00:00

    Hi Ef777 ,

    if you connect your pc to the router via a network cable, are you able to access the internet? Try to scan your system files by following the instructions on this link:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

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