Describe how Microsoft 365 Copilot unlocks a new way of working

In today’s fast-paced world of work, we all want to spend more time on the tasks that inspire us—solving problems, sharing ideas, and making a real impact. But too often, our days are filled with repetitive tasks, endless emails, and scattered information. What if work could feel easier, more creative, and even a little more fun? Introducing—Microsoft 365 Copilot and Microsoft 365 Copilot Chat. By bringing the power of artificial intelligence (AI) into the tools you already use every day, Microsoft is transforming how we work, helping you focus less on the busy work and more on what really matters.

Microsoft 365 Copilot Chat

First, it all starts with Copilot Chat. Microsoft 365 Copilot Chat is the cross-app chat experience at the center of Microsoft 365 Copilot. It serves as your AI-powered go-to chat for work and is available at no additional cost with your Microsoft 365 subscription. Powered by GPT-4o and the latest Large Language Models (LLMs), with web-grounding capabilities, Copilot Chat helps you work smarter—whether you're summarizing content, brainstorming ideas, writing, coding, or searching for information. It offers intelligent suggestions and automates repetitive tasks to boost productivity. With features like file uploads, Copilot Pages, pay-as-you-go agents, IT controls, and built-in enterprise-grade security and privacy, Copilot Chat is designed to support secure, flexible, and efficient work across your organization.

While Copilot Chat is a powerful tool that helps everyone in your organization work smarter and faster, Microsoft 365 Copilot is the full-featured, best-in-class personal assistant for work. It includes everything Copilot Chat offers—and more—when you add a Microsoft 365 Copilot license.

Microsoft 365 Copilot

Microsoft 365 Copilot is your powerful AI assistant at work, designed to enhance productivity, spark creativity, and transform how you operate. Powered by GPT-4o and grounded in your work data through Microsoft Graph, Copilot delivers intelligent, context-aware support by drawing from your emails, chats, meetings, documents, and more. It’s seamlessly integrated into the Microsoft 365 apps you use every day, such as Word, Excel, PowerPoint, Outlook, and Teams. Copilot Chat becomes more robust, where you can ask questions, generate content, and quickly find information using both web data and your work data.

Microsoft 365 Copilot enhances productivity by helping you manage emails, summarize meetings, analyze data, and streamline daily tasks across the apps you use most. It sparks creativity by turning ideas into polished drafts, strengthening writing, and jump-starting presentations with your unique voice and branding. And it transforms how your organization operates by simplifying workflows, empowering teams to co-create in real time, and enabling secure, scalable automation.

As part of Microsoft 365, Copilot inherits comprehensive security, compliance, and privacy safeguards. You're always in control of what it suggests—you decide what to keep, modify, or discard. Copilot's architecture prevents data leakage across tenants, groups, and users by not training on customer data, following permissions, and only surfacing accessible information to individuals. Copilot has foundational skills for productivity and collaboration. Copilot knows how to command apps and work across them, and is designed to continuously learn new domain skills, eventually taking on more advanced tasks. Microsoft follows stringent AI principles and research to build responsible AI systems. This is done through cross-disciplinary teams reviewing for potential harms, refining data and models, blocking sensitive topics, correcting bias, explaining limitations, and empowering user oversight.

Microsoft 365 Copilot is a game-changer on how people work with AI and how AI works with people. Like any new work pattern, it takes some time to get used to, but those who adopt this new way of working will soon have an advantage.

To learn more about Microsoft 365 Copilot, take this training module: Introduction to Microsoft 365 Copilot - Training | Microsoft Learn or visit Microsoft 365 Copilot documentation | Microsoft Learn for additional materials.