Introduction

As organizations are adapting to hybrid work environments, they're focused on encouraging their employees to build better work habits. They want their employees and teams to achieve a balance between productivity and wellbeing while fostering a positive team culture. To achieve this, organizations rely on both analytical and administrative capabilities within Microsoft 365. Analytical tools help leaders and employees understand how time is spent, how tools are used, and where there are opportunities to improve work habits and business outcomes. Administrative tools provide centralized control over user access, licensing, services, and insights into technology adoption.

In this module, you’ll explore the analytical capabilities of Microsoft Viva Insights and the Microsoft Copilot Dashboard, which provide data-driven guidance to help individuals, managers, and organizations make more informed decisions. You’ll also learn about the administration capabilities of the Microsoft 365 admin center, where key management tasks are performed, and the Microsoft 365 Copilot app, users central hub for accessing and collaborating across Microsoft 365 apps. Together, these tools enable organizations to support employee wellbeing, improve productivity, and ensure Microsoft 365 is effectively managed and adopted.

After completing this module, you'll be able to:

• Describe how Viva Insights help people and organizations work smarter and achieve balance.
• Describe how the Microsoft Copilot dashboard tracks Copilot usage at work.
• Describe the capabilities of the Microsoft 365 admin center and user portal.
• Describe the reports available in the Microsoft 365 admin center and other admin centers.