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Power Platform operations overview and strategy

Microsoft Power Platform is transforming how organizations deliver modern AI-powered customer experiences, improved employee satisfaction, and business results. Customers increasingly rely on Power Platform to run global-scale, mission critical workloads, where the risk and business impact of failure are high. These workloads demand operational excellence: highly controlled change management to avoid disruptions to stability and quality, deep insights into operations to detect and resolve issues, and resilience to recover from failures.

To address these needs, Power Platform has a suite of capabilities to empower organizations of all sizes to build, deploy, and operate their most critical workloads. These capabilities, built with both existing and emerging AI-driven solutions in mind, ensure stability and minimize disruption while maximizing the productivity of operations teams.

This series of articles provides comprehensive guidance on achieving operational excellence with Power Platform. It covers key areas such as application lifecycle management, observability strategies, and data resilience.

  1. Establish effective application lifecycle management practices. Discover best practices for managing the entire lifecycle of Power Platform applications, from development to deployment and maintenance.
  2. Gain insights into Power Platform adoption. Explore strategies for monitoring and optimizing the performance and health of Power Platform applications.
  3. Report on resource usage. Track and analyze the usage of resources within your Power Platform environments.
  4. Monitor license and capacity consumption. Keep track of license allocations and capacity usage to ensure efficient resource management and compliance.
  5. Ensure data retention and mobility. Protect and recover your data seamlessly.
  6. Establish a support strategy. Create a robust support strategy to assist users and maintain system reliability.
  7. Manage resistance and avoid anti-patterns. Manage resistance to change and avoid common pitfalls in Power Platform adoption.

Tip

For workload specific recommendations, review the Operational Excellence checklist in the Power Platform Well-Architected guidance. The Operational Excellence pillar defines processes for development practices, monitoring, and release management. The goal is to establish standards that reduce development time, human error, and user disruption.