What goals are you driving with Power Platform adoption?

The most successful transformation journeys start with clear business goals. Effective collaboration between IT and other business areas is essential for successful adoption of Power Platform. This article series is designed to help you identify concise, well-defined common goals that drive measurable results and improve business performance.

Prepare for conversations with stakeholders

Here are key goals and the stakeholders to engage for alignment.

• Human resources: Retain, recruit, and empower employees by automating HR processes, enhancing employee engagement, and providing data-driven insights to support better decision-making.
• Sales: Accelerate sales and improve customer lifetime value by automating sales processes and providing actionable insights to the sales team.
• Customer service: Enhance customer satisfaction and support by automating service processes and providing real-time insights into customer interactions.
• Legal and compliance: Ensure that all Power Platform initiatives comply with legal and regulatory requirements to mitigate risks and ensure data privacy.
• Operations management: Improve operational efficiency and reduce costs by automating routine tasks and optimizing business processes.
• IT leadership: Ensure the successful implementation and governance of Power Platform with the goal to provide a secure and scalable environment for all users.

Common goals

Explore common goals that align with your vision.

• Establish a Center of Excellence with governance patterns and practices
• Measure value and realize return of investment
• Get leadership buy-in and organization alignment
• Nurture a maker and champion community
• Empower innovation and AI culture
• Enhance operational efficiency
• Improve employee experience