Power Automate FAQ

• Check if the environment you're using is in an available region in Region availability for Power Automate cloud flows with Copilot. Your Microsoft Power Platform admin can help review and verify the region.
• Ask your admin if they requested Microsoft Support to disable the Copilot, if the region is supposed to enable Copilot by default.
• Ask your admin if they enabled Copilot by toggling on Allow data movement for generative AI features from the Power Platform admin center. To learn more, go to Enable copilots and generative AI features.

If you're not in the region listed in the table in Region availability for Power Automate cloud flows with Copilot, your admin can enable Copilot for an environment from the Power Platform admin center by consenting to data movement. Learn more in Enable copilots and generative AI features.

Refer to the table in Region availability for Power Automate cloud flows with Copilot. If you aren't in the region with GPUs (infrastructure to support Copilot), you can toggle off the cross-geo data sharing settings from the Power Platform admin center. However, If you're in the region with native GPUs with Copilot on by default, you can disable Copilot for your tenant by contacting Microsoft Support. You can disable and re-enable at tenant level easily using a PowerShell script.

Refer to the table in Region availability for Power Automate cloud flows with Copilot. If your region isn't listed, Copilot isn't available in your region.

Copilot in cloud flows is designed to help you create and edit Power Automate flows just by describing them in everyday language, providing helpful guidance along the way.

The text generation model in AI Builder lets you use the GPT model directly in your Power Automate flows and your apps built in Power Apps for various scenarios such as text summarization, draft responses, classify text, and more.

To learn more, go to Text generation model overview (preview).

You can't edit flows in the cloud flows designer with the Copilot experience if your flow has any of the following flows capabilities:

• A non-Open API flow (older connection format).

  Tip

  If there's Peek code on an action and if you see the APIConnection value instead of OpenAPIConnection in Kind field, it's a non-Open API flow.

• A flow with a comment.

• A flow contains an unsupported hybrid trigger. Hybrid triggers don't require connections, and are triggered manually from outside of Power Automate. The hybrid triggers, which aren't supported are:

  • When a flow is run from business process flow (Dataverse).
  • For a selected message (v2 Teams). We plan to enable worldwide by July end.
  • Teams On Compose Message (Teams). We plan to enable worldwide by July end.
  • Microsoft 365 Compliance Connector.

• A flow contains a Power Apps V1 trigger.

• A flow contains Perform a Changeset Request (Dataverse).

• A flow contains a Power Pages component.

• A solution flow using connections instead of connection reference isn't supported. We recommend that you use connection reference instead.

  • Email auto-complete suggestions in Send Email/Post message in Teams actions.
  • HTML editor in Send Email action.
  • Copy/Paste supporting Scope, Condition, Do until constructs.
  • Ability to make manual trigger fields optional.

You can't use the cloud flows designer with Copilot if you're using a personal Microsoft account. For example, you can't use someone@live.com. Use a work or school account like someone@contoso.com instead.

The cloud flows Copilot supports English language only for models.

As we continue to innovate, we're introducing a new designer alongside our classic designer. While the classic designer remains valuable, the new designer is our future direction. While the classic designer isn't supported indefinitely, the new designer is gradually becoming the primary interface.

If you prefer to access features not yet available in the new designer, or encounter any limitations or known issues, you can temporarily revert to the classic designer. To do this, turn off the New designer toggle on the menu in the cloud flows designer.

Power Automate designer doesn't support browsers that are more than two (2) years old. You could see the previously mentioned or similar errors in the designer if your browser version isn't current. It's generally a good idea to update your browser to latest version to avoid such issues.

This is a temporary gap, which you can work around by adding a query parameter v3=false in your URL.

This might be because of a temporary issue where the Split On setting of the trigger is off. If you enable the setting, the issue should go away.

1. On the action configuration pane, select the Settings tab.
2. Under the Split On heading, move the toggle to On.

You need a standalone Power Automate license, or a seeded Microsoft 365 license, or PowerApps/Dynamics license, to access and use Copilot. MSA users (@microsoft.com) without an org ID aren't able to use the experience.