Configure 15Five for Single sign-on with Microsoft Entra ID

In this article, you learn how to integrate 15Five with Microsoft Entra ID. When you integrate 15Five with Microsoft Entra ID, you can:

• Control in Microsoft Entra ID who has access to 15Five.
• Enable your users to be automatically signed-in to 15Five with their Microsoft Entra accounts.
• Manage your accounts in one central location.

Prerequisites

The scenario outlined in this article assumes that you already have the following prerequisites:

• A Microsoft Entra user account with an active subscription. If you don't already have one, you can Create an account for free.
• One of the following roles:
  • Application Administrator
  • Cloud Application Administrator
  • Application Owner.

• 15Five single sign-on (SSO) enabled subscription.

Scenario description

In this article, you configure and test Microsoft Entra single sign-on in a test environment.

• 15Five supports SP initiated SSO.
• 15Five supports Automated user provisioning.

Add 15Five from the gallery

To configure the integration of 15Five into Microsoft Entra ID, you need to add 15Five from the gallery to your list of managed SaaS apps.

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
2. Browse to Entra ID > Enterprise apps > New application.
3. In the Add from the gallery section, type 15Five in the search box.
4. Select 15Five from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, and walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for 15Five

Configure and test Microsoft Entra SSO with 15Five using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in 15Five.

To configure and test Microsoft Entra SSO with 15Five, perform the following steps:

1. Configure Microsoft Entra SSO - to enable your users to use this feature.
   1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
   2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
2. Configure 15Five SSO - to configure the single sign-on settings on application side.
   1. Create 15Five test user - to have a counterpart of B.Simon in 15Five that's linked to the Microsoft Entra representation of user.
3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

2. Browse to Entra ID > Enterprise apps > 15Five > Single sign-on.

3. On the Select a single sign-on method page, select SAML.

4. On the Set up single sign-on with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.

   

5. On the Basic SAML Configuration section, perform the following steps:

   a. In the Sign on URL text box, type a URL using the following pattern: https://<COMPANY_NAME>.15five.com

   b. In the Identifier (Entity ID) text box, type a URL using the following pattern: https://<COMPANY_NAME>.15five.com/saml2/metadata/

   Note

   These values aren't real. Update these values with the actual Sign on URL and Identifier. Contact 15Five Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

6. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, select Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.

   

7. On the Set up 15Five section, copy the appropriate URL(s) as per your requirement.

   

Create and assign Microsoft Entra test user

Follow the guidelines in the create and assign a user account quickstart to create a test user account called B.Simon.

Configure 15Five SSO

To configure single sign-on on 15Five side, you need to send the downloaded Federation Metadata XML and appropriate copied URLs from the application configuration to 15Five support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create 15Five test user

To enable Microsoft Entra users to log in to 15Five, they must be provisioned into 15Five. When 15Five, provisioning is a manual task.

To configure user provisioning, perform the following steps:

1. Log in to your 15Five company site as administrator.

2. Go to Manage Company.

   

3. Go to People > Add PEOPLE.

   

4. In the Add New Person section, perform the following steps:

   

   a. Type the First Name, Last Name, Title, Email address of a valid Microsoft Entra account you want to provision into the related textboxes.

   b. Select Done.

   Note

   The Microsoft Entra account holder receives an email including a link to confirm the account before it becomes active.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

• Select Test this application, this option redirects to 15Five Sign-on URL where you can initiate the login flow.

• Go to 15Five Sign-on URL directly and initiate the login flow from there.

• You can use Microsoft My Apps. When you select the 15Five tile in the My Apps, this option redirects to 15Five Sign-on URL. For more information about the My Apps, see Introduction to the My Apps.

Related content

Once you configure 15Five you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.