Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Go to Service management > Setup > Service orders > Stage reason codes.
Select New to create a new reason code.
Select Save to save the reason code.
When you're prompted for a reason code to explain why you're updating a stage of the service order, you can select any of the reason codes that you create here.