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Use enhanced chat with Copilot

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users, automatically Oct 2025 -

Business value

For your customers, much of the workday revolves around chatting with coworkers, customers, and vendors to get insights and solve problems. Now, Copilot helps them continue the conversation in Business Central with AI-powered chat alongside their data. Copilot in Business Central transforms how people approach business applications by empowering workers to express themselves using their own language.

Feature details

This wave enhances the chat with Copilot preview feature released with 2024 release wave 1. Copilot chat now offers the following improvements:

  • Supports 20 more languages.
  • Better understanding of user prompts that contain multiple sentences or intents.
  • Faster performance and increased reliability.

Users get these improvements when they enable chat with Copilot. For more information, see Configure Copilot and agent capabilities.

Note

  • As a production-ready preview, this feature is available for production and sandbox environments in any country localization. Production-ready previews are subject to supplemental terms of use. For more information, see Supplemental terms of use for Dynamics 365 preview.
  • This feature supports English and select other languages. You can use it in other languages, but it might not work as expected. Language quality can vary based on your interaction and system settings. This variation can affect accuracy and the user experience.
  • AI-generated content might be incorrect.

Security, privacy, and AI

Copilot is built on Microsoft's comprehensive approach to enterprise security, privacy, compliance, and responsible AI. We believe that your data is your data. Business Central doesn't use customer data to train AI models.

Read the FAQ for Copilot data security and privacy for Dynamics 365

Try it

Copilot is available only for Business Central online. To try this feature, sign in to your Business Central environment and select the Copilot icon in the app bar.

Join the conversation

We're excited to have you with us on our Copilot journey.

Help us improve Dynamics 365 Business Central by discussing ideas, providing suggestions, and giving feedback. Use the forum at aka.ms/bcIdeas, or join the partner community discussion on the Dynamics 365 Business Central Partner Community Network on Viva Engage (formerly Yammer) to help shape the future of AI in Business Central.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Tell us what you think

Help us improve Dynamics 365 Business Central by discussing ideas, providing suggestions, and giving feedback. Use the forum at https://aka.ms/bcideas.