Automate procure-to-pay tasks with supplier communications agent

Enabled for	Public preview	General availability
Users by admins, makers, or analysts	Apr 25, 2025	Mar 2026

Business value

For many businesses, a large part of the procurement process is still manual. This process includes collaborating and following up with vendors, manually updating purchase orders, and managing change requests. The supplier communications agent helps purchasers save time by automating manual and repetitive tasks based on user-defined rules. The agent helps you achieve a resilient and efficient supply chain and increase procurement productivity.

Feature details

Purchasers spend a lot of time manually checking incoming emails, assessing the status of each purchase order, replying to suppliers, following up with suppliers, and updating systems. The supplier communications agent helps purchasers by providing the following features:

• Follow up with vendors on purchase orders: The agent can automatically draft ready-to-send emails that ask a vendor about the status of a delayed order or remind a vendor to confirm a purchase order.

• Speed up purchase order updates based on incoming vendor emails: The agent automatically reads your email inbox to analyze communications from your vendors. It finds messages related to purchase orders. It analyzes these messages with organizational data to identify both purchase order confirmations and change requests. The agent runs automated tasks based on your user-defined rules.

Geographic areas

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Language availability

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Additional resources

Supplier Communications Agent overview (docs)