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Support asynchronous payments for commerce orders

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts Feb 2026 Mar 2026

Business value

With this feature, retail stores can create payment links for customers who are interested in a product but need more time to decide. When you provide payment links, customers can easily complete their purchases remotely without needing to return to the store. This approach keeps sales attributed to the physical store and the sales associate who helped the customer, so their performance metrics and potential commissions stay intact. Providing payment links also connects the in-store experience with digital fulfillment, helping improve conversion rates and customer satisfaction. Additionally, unlike traditional credit and debit card payments, many modern payment methods don't offer real-time payment authorization. For this reason, it's important for e-commerce applications to support asynchronous payment processing. This approach not only improves sales conversion rates but also gives consumers the flexibility to choose their preferred payment method.

Feature details

As part of this feature, Dynamics 365 Commerce expands its support for asynchronous payments, giving merchants greater flexibility in how and when customers complete transactions. Store associates can create orders that include shipping details and then send customers a secure payment link that enables them to finalize the purchase at their convenience. If payment isn't completed within a specified time frame, the system can automatically cancel the order and release the inventory. Similarly, orders from e-commerce applications support delayed payment confirmations and modern asynchronous payment methods such as "buy now, pay later." Admins enable payment methods through configuration and feature flags.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.