Share via

Improve keyboard and screen reader support

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview Early access General availability
Users, automatically - Jul 28, 2025 Oct 2025

Business value

Field Service becomes more accessible and efficient for users who rely on keyboards or screen readers. With improved keyboard navigation in subgrids and enhanced screen reader support for date fields, users can move through forms without a mouse and clearly understand key information using assistive technology. This improvement leads to faster workflows, fewer accessibility barriers, and a more inclusive experience for all users.

Feature details

We're rolling out accessibility enhancements to Field Service:

  • Subgrids on the Opportunities, Actuals, Invoices, and Quotes forms now use the fully keyboard-friendly OneGrid component, replacing the legacy Power Apps Wijmo Grid. With this update, the column menu in Field Service grids supports complete keyboard navigation, so users can sort data, apply filters, and adjust column widths without relying on a mouse. This enhancement significantly improves accessibility for users who depend on keyboard navigation or assistive technologies, such as screen readers, by ensuring all menu options are reachable and properly announced.

    Screenshot of the Opportunities subgrid displaying the OneGrid keyboard navigation menu

  • The new work order form refactors the date and time promised fields to make screen reader interpretation clearer. This update simplifies navigation and ensures that promised times are accurate.

    Screenshot of the updated Work Order experience highlighting the Time Promised fields

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.