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| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | - | 
Mar 13, 2025 |
Business value
Increase your productivity by using journey templates to kickstart building your customer journeys. Save time by using a template from common customer journey scenarios. Make final updates with your chosen content and any slight adjustments to the flows, and publish.
Feature details
When you create communication strategies that work for your brand and business objectives, save them as journey templates to streamline future work and minimize errors.
- Save any journey as a template for future use.
- Save time and reduce errors for standard outreaches, such as event announcements, single email blasts, and common communication series like welcome or cart abandon.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.
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Additional resources
Create journey templates (docs)