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| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | - | 
Jun 12, 2024 |
Business value
Preview Field Service work orders and create or edit work orders in Teams to eliminate the need for context switching and get rich content within the communication and collaboration flow.
Feature details
When you post a link to a work order in a Teams conversation, you get a preview of the work order. Showing a link preview, also known as an unfurled link, removes the need to switch between the chat conversation and the Field Service application. You can create and edit work orders in context, stay in your workflow, and save time. This feature also improves collaboration and increases productivity for frontline workers and managers, especially during critical moments that need immediate assistance and guidance.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.