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| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users by admins, makers, or analysts | - | - | 
Apr 1, 2024 |
Business value
Getting customer signatures is a key business requirement for organizations to maintain customer trust and ensure proper documentation and compliance. With this new control, your service technicians can collect customer signatures effortlessly on mobile or tablet touch interfaces. This enhanced feature also offers a more accessible alternative to drawing signatures by enabling users to type them with the keyboard.
Feature details
When you configure your forms to capture customer signatures, use the enhanced signature control instead of the existing pen input control. This enhanced feature offers a more accessible alternative to drawing signatures by enabling users to type their signature with the keyboard.
If you're using the out-of-the-box forms provided by Field Service, the new signature control is already enabled. To add this functionality to your custom form, add your signature field to the form (or your custom multiline text field where you store customer signatures), and add the new signature control as a component. You might need to look for it in the list of all available components. Your technicians get these benefits:
- Capture signatures by drawing or typing
- Capture signatures in all supported platforms (iOS, Android, Windows)
- Capture signatures in both portrait and landscape orientation on phones, tablets, and laptops
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.