Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users by admins, makers, or analysts | - | - | 
Jun 30, 2024 |
Business value
By supporting Copilot-generated case summaries in GCC, Microsoft extends its market presence to federal, state, and local government agencies. The government sector is substantial because it includes a wide range of services tailored to the unique needs of government operations, from cloud services to dedicated customer support.
Feature details
When Copilot-generated case summaries are available in GCC, agents get a concise summary of the case and understand the context of a case. With this understanding, they can resolve customer issues efficiently.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.
Additional resources
Summarize cases (docs)