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| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | 
Feb 5, 2024 |
Apr 1, 2024 |
Business value
Dynamics 365 Customer Service is an existing product portfolio that the Federal Risk and Authorization Management Program (FedRAMP) already authorizes for Government Community Cloud (GCC) Moderate. The product portfolio also meets many other compliance standards. When a service that the FedRAMP already authorizes makes architectural changes, the service goes through the process of evidence collection, auditing, and incremental reauthorization.
Feature details
To get FedRAMP certifications, we submit internal and external components that we add to the end-to-end omnichannel stack in Dynamics 365 Customer Service. With FedRAMP compliance, customers in government community clouds can use the newly integrated features. The certification is for FedRAMP High on GCC Moderate.
Geographic areas
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Language availability
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