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| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | - | 
Apr 8, 2024 |
Business value
With timeline highlights, you can quickly catch up on the most important updates for any record. Timeline highlights summarize key developments from various activities such as emails, notes, tasks, appointments, phone calls, and conversations. These highlights help boost your productivity by giving you an at-a-glance view of the latest developments in the timeline.
Feature details
The timeline highlights feature gives you a quick overview of the most recent and important updates in the Dynamics 365 timeline. It offers the following benefits:
- Concise catch-up: Creates a brief catch-up list of the three most recent key events from the timeline of the record. Each event can come from multiple activities.
- Enabled by default: Automatically available, and you can disable it in Power Apps.
- Scalability: Works within apps like Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Customer Insights, and custom, model-driven Power Apps, giving you a unified experience across Dynamics 365.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.
Additional resources
Reference copies of sent emails in the interaction timeline (docs)