Note
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Activity that represents work done to satisfy a customer's need.
Note
The Microsoft Dynamics 365 Customer Service Service table extends the Microsoft Dynamics 365 Service table.
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
msdyn_RequirementGroupId
| Property | Value |
|---|---|
| Description | Unique identifier for Requirement Group associated with Service. |
| DisplayName | Requirement Group |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_requirementgroupid |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_requirementgroup |
msdyn_SchedulingEngine
| Property | Value |
|---|---|
| Description | |
| DisplayName | Scheduling Engine |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_SchedulingEngine |
| RequiredLevel | None |
| Type | Picklist |
| DefaultFormValue | -1 |
| GlobalChoiceName | msdyn_service_schedulingengine |
msdyn_SchedulingEngine Choices/Options
| Value | Label |
|---|---|
| 0 | Legacy Scheduling |
| 1 | Universal Resource Scheduling |
Many-to-One relationships
These relationships are many-to-one. Listed by SchemaName.
msdyn_requirementgroup_service
One-To-Many Relationship: msdyn_requirementgroup msdyn_requirementgroup_service
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_requirementgroup |
| ReferencedAttribute | msdyn_requirementgroupid |
| ReferencingAttribute | msdyn_requirementgroupid |
| ReferencingEntityNavigationPropertyName | msdyn_requirementgroupid |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RestrictMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
One-to-Many relationships
These relationships are one-to-many. Listed by SchemaName.
msdyn_bookingalert_service_serviceid
Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_service_serviceid
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_bookingalert |
| ReferencingAttribute | serviceid |
| ReferencedEntityNavigationPropertyName | msdyn_bookingalert_service_serviceid |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObjectViewId: 00000000-0000-0000-00aa-000010001903 |
msdyn_ocoutboundmessage_service_serviceid
Many-To-One Relationship: msdyn_ocoutboundmessage msdyn_ocoutboundmessage_service_serviceid
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocoutboundmessage |
| ReferencingAttribute | serviceid |
| ReferencedEntityNavigationPropertyName | msdyn_ocoutboundmessage_service_serviceid |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObjectViewId: 00000000-0000-0000-00aa-000010001903 |
See also
Dataverse table/entity reference
Dataverse Web API Reference