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Tracks the list of swarms created by agents to resolve the customer issues
Note
The Microsoft Dynamics 365 Customer Service Swarm (msdyn_swarm) table extends the Microsoft Dynamics 365 Swarm (msdyn_swarm) table.
One-to-Many relationships
These relationships are one-to-many. Listed by SchemaName.
msdyn_swarm_msdyn_bookingalerts
Many-To-One Relationship: msdyn_bookingalert msdyn_swarm_msdyn_bookingalerts
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_bookingalert |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | msdyn_swarm_msdyn_bookingalerts |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_swarm_msdyn_ocoutboundmessages
Many-To-One Relationship: msdyn_ocoutboundmessage msdyn_swarm_msdyn_ocoutboundmessages
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocoutboundmessage |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | msdyn_swarm_msdyn_ocoutboundmessages |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
See also
Dataverse table/entity reference
Dataverse Web API Reference